Customer Service Personal Care

Amari Kapri Riley

**** *’Brien Court

Charlotte, NC 28269

704-***-****

*********@*****.***

Objective

To secure a position where I can utilize my skills to contribute to the growth of your company and provide excellent customer service. Education

North Mecklenburg High School

Graduated June 2024

Skills

• Customer Service

• Scheduling Appointments

• Answering Phones

• Stocking & Inventory Management

• Meal Prepping and Cooking

• Sorting & Organization

• PowerPoint, Word, Excel

• Cashiering

• Food Service & Drive-Thru Operations

• Verifying Insurance

Experience

Krystle’s Home Health Care - Charlotte, NC

Personal Care Assistant (PCA) May 2025-Present

• Providing assistance and personal care to clients

• Meal preparation

• Light housekeeping

• Transporting client to doctor appointments and personal outings as needed America’s Best Eyecare and Eyewear - Charlotte, NC Front Desk Receptionist January 2025-April 2025

• Checking/Checking out patients

• Scheduling/confirming appointments

• Checking order statuses and informing patients when their orders have arrived

• Answering/screening calls

• Receiving/sorting incoming mail

• Maintaining Inventory of office supplies

• Insurance verification

Rainbow Clothing Store - Charlotte, NC`

Stocking/Inventory/Customer Service October 2024 – January 2025

• Stocked merchandise and organized inventory.

• Assisted customers with product inquiries and provided excellent customer service.

• Helped maintain the store’s cleanliness and restocked shelves as needed. Prospect Airport Services - Charlotte, NC

Passenger Assistance/Luggage Handling June 2024 - September 2024

• Assisted passengers in navigating airport terminals and ensured timely arrival at gates.

• Provided support with luggage handling and customer inquiries. FedEx - Charlotte, NC

Package Handling/Sorting March 2024 - July 2024

• Labeled, sorted, and prepared packages for delivery.

• Maintained an efficient workflow in a fast-paced environment to ensure on-time deliveries.

McDonalds - Charlotte, NC

Food Service/Cashier/Drive-Thru Operator August 2023 - January 2024

• Provided friendly and efficient service in a fast-paced food environment.

• Operated cash register and drive-thru, processed orders, and ensured customer satisfaction.

• Assisted with meal preparation and food delivery. References

Available upon request

Contact this candidate