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Customer Service Management Operations

Location:
New Orleans, LA, 70112
Posted:
July 14, 2025

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Resume:

WADE KOEHN

*** ******** ***** ******, ********* 70039

985-***-****

504-***-****

Qualification for Conductor/Foreman/Switchman Management Operations

PERSONAL STRENGTHS

Excellent communication and interpersonal skills.

A people motivate with proven leadership skills.

A hard-working, versatile team player who is goal- and results-oriented.

Eagerly accepts new challenges and adapts well to any situation. skills with the ability to formulate creative solutions.

Solid problem-solving Consistently displays a professional work ethic and positive mental attitude.

PROFESSIONAL SUMMARY

Graduated from University of North Florida Railroad Institute with Honors

12 years' supervisory experience, including Production and Operations, with a proven history of directing efforts to achieve optimal results. Experienced leading team projects, training personnel, and streamlining operations to

meet the needs of production.

Solid academic credentials in Geology, with skills in calculating prospects for geothermal possibilities, researching fossils for oil and gas field correlation, analyzing correlating electrical logs, and interpreting sand porosity for oil and gas.

Computer literacy: Excel, Lotus 1-2-3, Microsoft Word, and WordPerfect.

PROFESSIONAL SKILLS

Operations Management

Personnel Supervision

Budget Planning

Computer Operations

Research Methodology

Production Management Training & Development

Production Design

Customer Service

Team Leading

Conductor/Foreman

CSX RAILROAD, New Orleans, LA.

2004-Present

Worked in yard, and on transfer jobs as Conductor/Foreman, and Switchman. Knows and follows FRA regulations, and rules. Six weeks of class, and six weeks of training in Jacksonville FL., Atlanta, GA., and New Orleans yard. Knows work orders, on board and office computers.

Purchasing Agent

SMURFIT-STONE CONTAINER, New Orleans, LA.

In charge of all services, supplies, and vendors for a plant, and warehouse. Takes care of all needs, and wants for six to seven day a week, 24 hour a day operation. Sets up vendors, and supplies to fill all needs, including shipping, and trucking road service calls. Interfaces with AP, HR, General Manager, Plant Manager, Superintendent, Corporate, all Supervisors, and all employees. Collects all data and submits computer reports for costs, budgets, and scheduling. Out sources quotes for management approval.



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