Customer Service Administrative Support

Bridgette Metteaux

Newark, New Jersey ***** 862-***-**** *********@*****.***

Professional Summary

Reliable, adaptable, and service-oriented professional with extensive experience in customer service, food service, community outreach, and administrative support. Strong interpersonal and communication skills, with a commitment to learning and growing within new roles. Actively seeking full-time employment opportunities in security, custodial services, patient access, and administrative coordination roles. Demonstrated history of working well independently and within teams. Quick to learn new systems, policies, and procedures. Core Skills

- Excellent Customer Service & Communication

- Multitasking & Time Management

- Security Awareness (SORA Certified)

- Clerical & Administrative Support

- Inventory & Stocking

- Patient/Client Intake & Enrollment

- Food Service & Sanitation

- Flexible & Adaptable in Diverse Work Settings

Certifications

- SORA License - Certified for security roles in New Jersey Work Experience

Food Server NJ Jerk, Newark, NJ Dec 2023 - Present

- Prepared and served hot foods and beverages to customers.

- Checked orders for accuracy and ensured proper food temperatures.

- Handled phone orders and coordinated deliveries.

- Maintained cleanliness and restocked supplies in the kitchen. Customer Service Agent United States Postal Service, Edison, NJ Nov 2022 - Dec 2024

- Sorted and processed mail and packages.

Bridgette Metteaux

Newark, New Jersey 07103 862-***-**** *********@*****.***

- Weighed and priced postage for customer shipments.

- Assisted callers with tracking and general inquiries. Dietary Aide Nutrition Management Services, West Caldwell, NJ Jul 2021 - Sep 2021

- Delivered and served meals to residents in both dining and personal areas.

- Prepared food trays and maintained kitchen sanitation.

- Assisted in dishwashing and kitchen restocking.

Stocking Associate / Loss Prevention Burlington Coat Factory, East Hanover, NJ Sep 2015 - Mar 2020

- Removed intruders, ensuring a trespass-free area.

- Conducted periodic surveillance camera checks, identifying and addressing potential threats.

- Offered assistance to those in need, fostering a secure atmosphere.

- Maintained meticulous organization of sales floor, ensuring seamless shopping experiences. Family Advocate Community Development Institute Head Start, Newark, NJ Jul 2014 - Aug 2016

- Recruited and enrolled children in educational programs.

- Maintained accurate records and supported family development.

- Collaborated with educational staff and families. Family Worker - Head Start Abbott Program Newark Preschool Council, Newark, NJ Oct 1994 - Jun 2014

- Conducted family assessments and community outreach.

- Supported families with educational and developmental planning.

- Worked with school teams on student IEPs and transitions. Caterer Chelsea Catering Services, Newark, NJ Jan 1988 - Jan 1991

- Prepared and presented meals for airline clients.

- Provided high-quality customer service in fast-paced environments.

- Assembled and disassembled catering equipment and service stations. Bridgette Metteaux

Newark, New Jersey 07103 862-***-**** *********@*****.*** Education

Family Development Credential Rutgers University, Newark, NJ October 2005 High School Diploma West Side High School, Newark, NJ June 1984

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