Tech Support Specialist
Resume:
WORK EXPERIENCE
Teir II Tech Support Specialist
Verizon WDS
Achievements/Tasks
Started in the customer service and escalations department. Moved into tech support and then promoted to Teir II tech support HVAC INSTALLER
YMC
02/2022 - 10/2022,
Achievements/Tasks
Worked as a commercial and industrial HVAC installer. Acquired safety certification for machine operation. (FL1-7) Unable to continue employment with the schedule and travel location given while having a family to care for and my employment was terminated for these reasons.
HVAC APPRENTICE
TVR inc.
09/2019 - 08/2021,
Achievements/Tasks
Performed commercial install and technician based work on both commercial systems and small businesses.
Shop Technician
Einsteins oilery
02/2018 - 09/2019,
Achievements/Tasks
Diagnosed clients vehicles and advised maintenance requirements, performed basic vehicle servicing, sold products based on client needs Handyman
Self
09/2019 – 07/2025,
Achievements/Tasks
I have worked to install basic HVAC systems and perform cleanings and basic maintenance, concrete washing, basic landscaping and in home appliance maintenance.
SKILLS
VOLUNTEER EXPERIENCE
Boises Feed the Homeless
SEO
Project ran by my family and church members to provide warm meals in the fall to the less fortunate still living on the streets of boise. EDUCATION
College of Western Idaho
HVAC Apprenticeship 2021
College of Eastern Idaho
GED acquired
Idaho home school committee
High School Diploma 2015
CERTIFICATES
Performed concrete wash services for various residential properties. Assisted with basic HVAC cleanings as well as basic landscaping work
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