IT Program Coordinator, Community Health Worker, IT Admin

Sara Cavazos-Chatsko, CHW

Harris County, TX *******@*****.*** 832-***-**** LinkedIn

Business Administrative & Program Coordinator with over 15 years of diverse experience in healthcare, government, public health, construction safety, and non-profit sectors. Skilled in case management, community outreach, project coordination, healthcare operations, and executive-level administrative support. Proven record of driving performance improvement, managing public programs, and executing impactful initiatives focused on health equity, safety, and social services.

Core Competencies

Case Management & Quality Assurance

Program & Project Coordination

Healthcare Operations (Epic, eCW, ImmTrac2)

Community Outreach & Public Engagement

Business & Medical Office Administration

Performance Improvement & Policy Development

Occupational Health & Safety (OSHA 30, CSST)

Grant Writing & Impact Evaluation

Salesforce, SAP, LMS, Adobe, Microsoft Suite

Bilingual Support HIPAA Compliance CPR/First Aid

Professional Experience

Safe Release Support Specialist, Catholic Charities – Legal Immigration Services May 2024 – Mar 2025

Coordinated reunification of unaccompanied immigrant children with U.S.-based sponsors.

Managed digital fingerprinting and FBI submissions in compliance with federal guidelines.

Created case files and assisted with social services referrals and legal orientations.

Maintained strict confidentiality standards in all sponsor/child documentation.

Program Coordinator, Caring Foundation of Texas – Blue Cross Blue Shield Oct 2022 – Aug 2023

Led mobile clinic logistics for immunizations across underserved communities.

Oversaw grant application submissions and collaborated with Public Affairs team.

Maintained program files, registries (ImmTrac2), and mobile unit operations.

Supported IT and policy reviews; organized performance data for reporting.

QA Specialist / Case Manager, Witt O’Brien May 2021 – Apr 2022

Audited case applications for compliance with state/federal funding requirements.

Managed COVID rental/utility applications; assisted tenants and landlords.

Reviewed 1099/W-9 documentation; flagged and reported suspected fraud.

Used multiple platforms: Microsoft 365, Alita, Metro, ADP for file management.

COVID-19 Case Manager / Contact Tracer, Verizon Dec 2020 – Feb 2021

Advised employees on leave, symptoms, return-to-work policies.

Managed sensitive health cases and coordinated response with HR/Real Estate.

Reported confirmed cases and coordinated quarantine protocols.

Delivered empathetic, informative conversations aligned with company health policy.

Contact Tracer, Harris County Public Health – Houston, TX May 2020 – Oct 2020

Conducted interviews for COVID exposure; provided isolation instructions.

Offered multilingual outreach support, including translation and community resource navigation.

Collaborated on case reports for epidemiology and triage call center coordination.

Safety Coordinator Supervisor, Turner Industries / DeJean Construction Sept 2015 – Apr 2019

Supervised jobsite safety and PPE compliance for construction workers.

Conducted audits, training, inspections, and safety meetings.

Managed documentation for permits, JSA’s, and time/attendance.

Supported field engineers with ISO paperwork and hazardous materials tracking.

Education & Certifications

San Jacinto College, Pasadena, TX

Business & Medical Admin; Info Systems Technology (In Progress)

Medical Office Professional Certificate (90 hrs)

CAMP Project Mgmt Cert (40 hrs)

Healthcare Bridges Graduate (18 hrs)

University of Houston

Certified Community Health Worker – 160 hrs (2022–2023)

Focus: Health Equity, Grant Writing, Mental Health, Data, Chronic Disease Prevention

Additional Certifications

OSHA 30 (#26-602******) TWIC (Exp: 2026)

CSST – Construction Site Safety Technician (#19084700)

Texas Dept. of Insurance – Pre-Need Agent (#2294298, Active)

Texas Vaccines for Children (TVFC) & Adult Immunizations

CompTIA A+ SAP SuccessFactors Adobe Salesforce

CPR / First Aid Certified

A young ma

Community Leadership & Volunteer Service

Presiding Judge, Harris County Elections (2024–2026)

Advisory Board Member, Harris County Commissioner’s Office, Precinct 2

Board Member, Pasadena Health Center & Healthcare for the Homeless

Volunteer, Blue Cross Public Affairs, H.E.A.R.T., NAMI, HAWC, AmeriCorps

Disaster Relief & Health Advocacy, American Red Cross, VA Center

Specialized Training

Immigrant & Refugee Services Safe Release Human Trafficking Mental Health Needs Cultural Competency Public Safety Collaboration

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