Virtual Assistant
Resume:
REFERENCE
CONTACT
SKILLS
LANGUAGES
**************@*****.***
Davao City
**************@*****.***
Gloriecel Seisa
Phone:
Email :
Operation Manager
Property & Operations
Management
Problem Solving
Customer Service & Guest
Relations
Creative Thinking
Data Analysis
Virtual Assistance & Admin
Support
Team Leadership & Staff
Coaching
Adaptability to Change
Live Chat & Email Support
Tech Tools: Google
Workspace, Slack, Zoom,
Hostfully, Airbnb, CRM
system.
Task & Schedule
Management
English (Fluent)
ROMEO DUENAS III
PROPERTY MANAGER I VIRTUAL ASSISTANT
WORK EXPERIENCE
EDUCATION
PROFILE
Versatile and results-driven professional with experience in customer service, team leadership, and property management. Strong track record of solving problems, improving operations, and managing people and tasks in fast-paced environments. Ready to bring a proactive mindset and reliable support to any team or industry.
Arteza Homes SEPT 2024 - 2025
Property Manager - Remote
Concentrix Philippines July 2023 - Jan 2024
Team Leader
Concentrix Philippines July 2021 - Jun 2023
Advisor II – AppleCare
Oversee daily operations for short-term rental properties. Manage guest communication, bookings, maintenance, and cleaners. Use Hostfully, Airbnb, and Google tools to track schedules and payouts.
Led 15+ agents, monitored KPIs, and coached for performance. Handled escalations, tracked metrics, and supported team goals. Delivered live chat support for Apple products and services. Resolved tech issues, guided setup, and ensured fast, helpful replies. Rizal Technological University 2021 – 2022
Bachelor of Science in Computer Engineering
(Undergraduate)
Inspiro Philippines July 2021 - Jun 2023
Sales & Service Representative –
1800Flowers
Assisted customers with product selection, orders, and delivery concerns.
Upsold seasonal items and promoted special offers. Balanced service quality with daily sales targets. Arellano University 2018 – 2020
Senior High School – ICT Strand
Arellano University 2014 – 2018
Junior High School
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