Data Entry Real Estate, purchasing clerk

ARLENE HERNANDEZ

Chicago, IL 773-***-**** **************@*****.***

PROFESSIONAL SUMMARY

Detail-oriented and bilingual professional with knowledge in Real Estate terminology, office procedures, data entry compliance standards, database management, and administrative support. Skilled at updating and verifying client and transaction information, managing confidential records, and ensuring data accuracy across systems. Experienced in communicating clearly with clients and team members to resolve discrepancies and support smooth operations. Trained as a Certified Medical Assistant with a strong foundation in recordkeeping, reporting system updates, maintaining confidentiality, precision, and task coordination.

CORE SKILLS

●Data Entry Accuracy & Speed (Typing Speed: 50 WPM)

●Real Estate & Medical Record Management

●Real Estate Knowledge: Terms, Documents, Office Procedures

●Electronic Records & CRM Systems (EMR, CRM, Spreadsheets)

●Data Verification & Discrepancy Resolution

●Report & Record Updating

●Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)

●Google Workspace (Sheets, Docs, Gmail, Calendar)

●Document & File Management (Scanning, Filing, Printing)

●Confidential Data Handling (HIPAA Compliant)

●Bilingual: English & Spanish (Fluent verbal & written)

●Time Management & Task Prioritization

●Client/Patient Communication

●Remote Team Collaboration (Zoom, Slack, Skype)

PROFESSIONAL EXPERIENCE

Medical Assistant Intern

A Better Weigh Clinic – Chicago, IL

Nov 2024 – Feb 2025

●Conducted patient intake and accurately recorded vital signs and personal information.

●Maintained confidential patient data, adhering strictly to HIPAA regulations — directly applicable to managing sensitive client or transaction records.

●Updated electronic medical records (EMRs) and patient notes, ensuring precise and complete documentation.

●Communicated patient inquiries to medical staff clearly and promptly, developing strong professional communication skills.

●Administered injections and logged them accurately into the system, reinforcing attention to detail.

●Balanced administrative tasks, patient scheduling, and reporting under time pressure — mirroring multitasking

Customer Service Rep & Administrative Assistant

U-Haul Moving and Storage – Chicago, IL

Jul 2023 – May 2024

●Entered and updated client details, contracts, and service records into CRM systems.

●Verified and corrected data entries to maintain clean and complete transaction logs.

●Collaborated with team members to resolve discrepancies across customer files.

●Followed company data privacy policies to maintain confidentiality.

●Assisted in preparing internal reports using organized customer service data.

●Handled administrative duties such as filing, scanning, printing, and supply tracking.

Server / Bartender

Olive Garden – Chicago, IL

Jun 2022 – Dec 2022

●Managed high-volume orders and handled customer requests using POS systems while managing multiple tables.

●Worked closely with staff to ensure timely and correct service delivery.

●Provided consistent customer support and resolved issues in real time.

●Organized schedules and maintained seamless communication between the kitchen and bar for timely order execution.

Warehouse Purchasing & Data Clerk

Mac Duggal Fashion Designer – Burr Ridge, IL

Jan 2021 – Jan 2022

●Entered vendor and order data into internal systems and maintained up-to-date records.

●Audited and corrected database entries to improve inventory accuracy.

●Responded to inquiries and coordinated order logistics with suppliers.

●Supported warehouse operations by performing digital file management and clerical tasks.

●Responded to customer inquiries regarding product availability and order status via phone and email.

●Ensured quality control by identifying and addressing product damage before shipment.

EDUCATION

Certified Medical Assistant

National Louis University, Chicago, IL – Earned Feb 2025

High School Diploma

Dr. Fields Lab School, Chicago, IL – 2020 GPA: 3.6

CERTIFICATIONS

●Certified Medical Assistant – February 2025

●CPR Certified – May 2024

ADDITIONAL INFORMATION

●Typing Speed: 50 WPM

●Available for remote or on-site work

●Experienced with remote communication tools: Zoom, Slack, Skype

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