Data Entry Administrative Assistant

Debra Bisor

**********@*****.***

Areas of Specialty

Data Entry/ Eligibility Specialist

YouthCare Worker/Disaster Case Management

Administrative Assistant

Education

Houston Community College

Associate Degree Business Technology

Professional Experience

VA Hospital July 2023 - April 2024

Medical Support Assistant (MSA)

Scheduled, canceled, re-edited medical patient appointments and/or consults; entering no-show information.

Monitored appointments requested from multiple electronic sources.

Participated in monthly staff meetings.

Monitored both inpatient and outpatient appointments in areas of responsibility.

Verified and updated demographics, insurance information when patients check-in for inpatient care.

Coordinated administrative functions related to emergency/non-emergency transfers to other VA facilities or private hospitals and determined appointment type based on the patient's eligibility status.

Collaborated and communicated effectively with all medical staff via electronically, phone, in person and writing.

Prioritized and organized work to meet deadlines.

Prepared reports in various formats as well as resolved concerns.

Knowledge of medical terminology due to the technical nature of language utilized by clinicians.

A1-/HarrisCounty April 2022 - Oct 2022

Eligibility Specialist

Worked 92 backlog cases to determine eligibility for Reconstruction, Rehabilitation and Reimbursement;

Collaborated with clients via Teams, Zoom, Skype, emails, incoming and outgoing calls and by mail;

Collected Lead Based Paint and Elevation Certificates and other documents as needed to determine eligibility;

Determined if client primary residence was located in flood zone;

Utilized FEMA Incorporated flood map.

Unloaded information using Recovery Track;

Maintained confidentiality of sensitive information;

Performed other related duties as assigned (invoices) for purchasing;

A1-PERSONNEL/HarrisCounty Aug 2021 - Feb 2022

Data Entry

Organized data gathered by Prime and Subcontractor for 225 existing engineering contracts.

Sorted through multiple sources, researched via web, questioned HC staff in Engineering and Purchasing dept.

Followed up with Prime and subcontractors via emails and phone calls.

Collaborated with staff and subcontractors via Teams, Zoom, Skype, emails, incoming and outgoing calls and by mail.

Entered data into B2G System.

Checked for accuracy of data collected and Entry along the way.

Endeavors April 2021 - July 2021

Data Entry/Youth Care Worker

Utilitized Vision link to populate patients medical history and diagnosis provided by nurses, doctors and Social Worker notes;

Uploaded IME assessment information, immunization records, covid-19 results, synopsis reports: allergies vital signs, eye exams, all bodily symptoms, ex.(HEENT) medical history and patient complaints

Assisted with special projects as required

Scrubbed spreadsheet in Vision Link for duplicate entries and data entry errors;

Migrated photos to reflect clean background

Supervised unaccompanied children

Provided direct care services to youth to ensure supervision levels are continuously met as per state and federal requirements.

Developed positive rapport with youth while serving as a role model to create a safe and caring environment.

BCFS – Baptist Children Family and Services Jan 2017 - Sept 2019

Disaster Case Manager

Assessed disaster related, unmet needs and help to identify resources to meet those needs

Advocated and collaborated for the disaster survivor, with human service, health, education agencies, local, long- term recovery groups and other entities to resolve unmet needs facing survivors impacted by Hurricane Harvey.

Collaborated using Teams, Zoom, Skype, emails, incoming and outgoing calls and by mail;

Daily documentation of all Survivor and agency contact

Received and maintained confidential documents daily.

Worked with a diverse population.

Coordinated resources with survivors provided by non profit/private organizations.

Actively engaged with assisting Survivors to meet their unmet needs by developing an individualized recovery plan and meeting the goals and actions step.

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