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Software Development Technical Support

Location:
Potomac, MD
Posted:
July 11, 2025

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Resume:

Boris Vasilyev

Dynamic and results-oriented IT Specialist and Systems Engineer with over a

decade of profound experience in Full Stack Software Development, systems

engineering, and technical support. Demonstrated expertise in both front-

end and back-end development, with a specialization in optimizing system

performance and adeptly troubleshooting intricate technical challenges.

Highly proficient in managing the comprehensive software development

lifecycle (SDLC), encompassing initial design and implementation through

rigorous testing and production support. Exhibits a robust command of a

diverse array of programming languages and technologies, including

C#/VB.NET, Python, Java, and SQL, in conjunction with various databases and

development tools. Devoted to safeguarding data integrity and augmenting

system efficiency through innovative solutions and meticulous problem-

solving.

AREAS OF EXPERTISE

Programming Languages: Java, JavaScript, TypeScruot, ArcGIS Pro, C++,

C#/VB/ASP.NET Core, Python

Databases: Oracle/PL/SQL, MySQL, SQL Server, T-SQL, Postgres, Crystal

Reports

Web Technologies: HTML/DHTML, XML/XSLT, CSS, JavaScript / ArcGIS Pro/ API

Angular JS / REACT/ Ajax, REST/SOAP

Development Tools: JAVA/J2EE/Spring Boot/JDBC/Hibernate/JSP, ArcGIS ESRI,

AJAX, Angular JS, REACT, .NET Razor, .NET Core, SQL Developer, Eclipse,

Visual Studio, JIRA, Jenkins, GIT/GitLab/GitHub, DevOps/Cloud-Azure

Other Skills: RDBMS, Risk Management, Data Analysis/Mining, Systems

Integration, Network Administration, Virtualization, Security Protocols

Software Engineering: Full SDLC (Design, Development, Implementation,

Testing, Deployment, Production Support)

EXPERIENCE

DigitalBox LLC

Nov 2024 - Present

Worked as a freelance Full Stack developer for numerous small businesses

Built applications to support a variety of business needs applying Full

Stack Development principles utilizing Java / J2EE / JSP, Angular JS,

JScript / TypeScript, AJAX, AWS, Azure, Oracle PL/SQL, SQL Server

Technical Lead / Data Scietists

InfoSys, Rockville, MD

Nov 2021 - Oct 2024

Led a team in analyzing customer requirements and delivering comprehensive

Full Stack development Technical Support of a scientific project

upgrading wrap-up utilities of Atlassian applications (JIRA, Confluence),

contributing to a significant decrease in production server downtime

through proactive monitoring and maintenance protocols.

Achieved an upgrade in user satisfaction in production support to 97% by

developing tailored solutions that improved operational efficiency and

directly addressed client-specific needs.

Successfully increased the running speed of Oracle/SQL database queries,

reducing average query processing time from 5-7 seconds to 2-3 seconds

during a high-stakes project with Morgan Stanley, thereby enhancing overall

system responsiveness.

Development Tools: JAVA/Spring Boot/JDBC/Hibernate, Oracle /PL/SQL, SQL

Developer, Angular, REACT, REST/SOAP API, AWS, Azure, Kafka, CI/CD

Senior Software Engineer

ApTask at FirstData - Fiserv, Hagerstown, MD

Dec 2019 - Sep 2021

Managed the backup and administration of development, testing, and

production banking applications, ensuring the integrity and availability of

critical data through rigorous backup protocols and effective oracle

database management practices using PL/SQL

Designed, developed, and implemented innovative software solutions aligned

with the company's business objectives, which streamlined operations and

improved system efficiency, directly supporting the company's mission and

goals.

Senior Software Developer

The Buffalo Group/DISA, Reston, VA

Sep 2018 - Aug 2019

Provided critical technical support for ArcGIS Pro applications at Fort

Belvoir and Fort Gordon, ensuring seamless data migration processes while

maintaining data integrity.

Conducted thorough analyses of various applications, recommending and

implementing upgrades and patches for cyber tools to enhance their

functionality and security in compliance with industry standards.

Computer Engineer

US Army/Communication Electronics Command, Aberdeen, MD

Sep 2017 - Sep 2018

Provided comprehensive support for the DCGS-Distributed Common Ground

System software, encompassing a wide range of technical tasks including

system analysis, requirement analysis, system engineering, design,

development, and testing.

Enhanced the efficiency and effectiveness of forensic analysis processes by

designing and developing detailed reports leveraging expertise in

C#/.ASP.NETJscript / ArcGIS ESRI /SQL/Cosmos DB delivering precise and

actionable insights.

Engaged in providing user assistance and technical advice, effectively

addressing and resolving complex problem areas related to DCGS systems,

thereby ensuring operational reliability.

Systems Engineer

CACI/TCCTI at DOD Department of Defense/US Navy, Dahlgren, VA

Apr 2013 - Apr 2015

Instrumental in the development and implementation of sophisticated

analytical data collection and reporting tools for the Department of

Defense and the US Navy, utilizing technologies such as ASP.NET, VB, C#,

MVVM, MVC, C++, and VB 6.0.

Developed a multi-tiered Laboratory Information Management System (LIMS)

tailored for forensic industries, significantly enhancing data management

capabilities.

Managed project budgets and conducted thorough cost/benefit analyses,

providing strategic guidelines to ensure project alignment with

organizational goals, optimizing resource utilization, and supporting the

strategic objectives of the US Navy and the Department of Defense.

IT Specialist GS-2210 13 11/10 - 04/13

US Army/USA Criminal Investigation Laboratory - Federal Civilian Service

Atlanta, GA

Architected a multi-tiered web application in Forensic Industry and then

ported the application to a dynamic ASP.NET Internet/Intranet model

utilizing the same secure middle tier data access components with web

services developed in Java/JSP including solving issues discovered at the

implementation and testing stages of complex application scenarios.

On-Call support for production issues in conducting interviews, search,

forensic analysis and other investigative activities

Provide support to the laboratory applications and provided assistance to

all end users and identify any issues in the production environment.

Conducted business analysis for support of C++, C#/ASP.Net application

development with Object-Oriented design approach to ensure reliability,

availability and repeatability of processes.

Developed Test Plans, including creation of Test Cases affiliated with

functional, regression / acceptance tests.

Provided operational support and performed reviews of forensic applications

utilizing technologies for analysis, identification and preservation of

digital evidence

Conducted systems analysis of audit log files and audit reports, handled

production support and troubleshooting, systems recovery, applications

security issues, maintained virtual machine clusters, performed systems

installations, network vulnerability assessment and systems administration.

Provided customer's support with multi-tier helpdesk application.

Researched new technologies identifying both technical advantages and

limitation to find the most feasible solution.

Senior Systems Analyst / Project Manager 06/09 - 11/10

Chevron Oronite, a major Petrochemical company at Quality Control

Laboratory Belle Chasse, LA

Analyzed, designed, and implemented a Quality Control Laboratory

application in Petrochemical industry including implementation of new

requirements as well as recommendations for design modification of the

existing programs.

Conducted management and support of vendors (StarLIMS, Java,C++, Oracle

11g) provided software solutions utilized by the Quality Control

laboratory's users.

Oversaw the applications compliance to government regulation security

requirements - including compliance with Environmental Protection Agency

requirements.

Production support: identification of customer's business requirements of

database systems performance upgrade in usability, flexibility and data

integrity.

Analyze all applications and recommend necessary upgrades and patches and

perform troubleshoot on all issues.

Being a technical expert in all facets of a web application conducted

system analysis, conduct research and translation project specifications

and management directives into modernization proposals to fund Development

Cycle Process that supported Reporting Systems combining duties of

Systems Analyst and Business Analysts: maintained and supported all major

aspects of the web sites and automation business process handling data

files including affiliated enterprise databases utilizing system inter-

relational maps and front-end scripting.

Created monthly progress reports and other Project Management presentations

for team leaders, research analysts and end-users (routine and ad-hoc

styles) facilitating development of interview protocols, surveys and other

data processing tools

Defined and implement secure middle-tier components using both connected

and disconnected environment strategies. Components were consumed by

Windows/Linux applications utilizing stored procedures to perform logical

business transactions.

Systems Analyst 05/08 - 05/09

Healthcare Access Solutions; web-applications development scripts and

standalone applications to analyze medical imaging datasetsscripts and

standalone applications to analyze medical imaging datasetsscripts and

standalone applications to analyze medical imaging datasetsfor major

Healthcare providers Miami Beach, FL

Designed, implemented and tested multi-thread remote access services -

VB.NET/SQL Server, MS Access/Excel, VB 6.0.

Developed scripts and software packages for processing medical images

analyzes.

Architected and developed Encryption software for sign-on process

(C#/VB.NET classes).

Conducted analysis and implementation of Pharmaceutical and Life Sciences

workflow requirements utilizing LIMS technologies including a comprehensive

module for defining and enforcing compliance with FDA regulations and

electronic record requirements protocols.

Systems Analyst /Project Leader 11/07 - 03/08

Bonds.com - a major IT/web services provider in financial industry provider

Boca Raton, FL

The innovations in the front-/back- ends enhanced performance of

information related to handling a large number of customers.

Conducted system analysis and project specifications development for

systems components to ensure continuous application's users' support.

Senior Software Developer 8/04 - 10/07

STARLIMS Corp. - A major provider of Laboratory Information Management

Systems solutions Hollywood, FL

Systems Engineering implementation activities for Data Entry Applications

and LIMS

(Laboratory Information Management System) utilized by major clinical and

environmental laboratories, including design, development and database

production support including preparation and execution of SQL queries

against variety of data sources

Development of clinical evaluation protocols.

Created training manuals working closely with end-user, training them in

the use of my applications.

Increased running speed and improved quality of reports through code

simplification.

Provided On-Call support for production issues.

Senior Software Developer 7/02 -8/04

Avalon Systems, Inc. Fort Lauderdale, FL

Solely designed, developed and implemented and tested QA for as a

subcontractor of Siemens

Business Services.

Worked in a team for design and testing QA. The system was developed from

scratch and currently successfully performs all checks automatically.

Designed and implemented Secure Access Protection System with Biometric

access features

(Fingerprint and photo recognition)

Professional Developments and Credentials

EDUCATION

Graduate Certificate in Information System Management

Keller Graduate School of Management, DeVry University, Illinois

Bachelor of Science in Navy Engineering

Navy Academy of St. Petersburg, Russia



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