Program Manager It Project

CHRISTOPHER GORE, MBA, PMP

Kennesaw, GA 770-***-**** *********@**************.**

LinkedIn: christophergore (https://www.linkedin.com/in/christophergore)

PROFESSIONAL SUMMARY

IT Project & Program Manager with over 20 years' experience delivering enterprise-wide digital transformation, cloud analytics solutions, BI tool implementations (Power BI, Tableau), and technology initiatives for Fortune 500 and public sector clients, notably within healthcare and finance enterprises. Proven expertise in leading cross-functional teams, driving adoption of Agile methodologies, and managing multimillion-dollar technology projects. Extensive hands-on experience in cloud environments including Azure, AWS, GCP, and Microsoft O365, complemented by specialized proficiency in integrating Agentic AI for automation and Generative AI for content creation and advanced analytics. Certified PMP and Azure Solutions Architect with a strong business foundation (Executive MBA) and comprehensive expertise across Microsoft platforms.

CORE COMPETENCIES

• Agentic and Generative AI Architecture

• IT Project & Program Management (Agile & Waterfall)

• Digital Transformation / Change Management

• Cloud Analytics & BI Tool Implementation (Power BI, Tableau)

• Cloud Platforms: Azure, O365, AWS, GCP

• SharePoint/O365 Solution Delivery & Migration

• Team Leadership & Cross-functional Coordination

• Business Analysis & Stakeholder Engagement

• Executive Communication & Reporting

• Budgeting, Forecasting & Vendor Management

• Requirements Gathering & Process Improvement

• Risk Management & Governance

CERTIFICATIONS

• PMI Certified Project Management Professional (PMP)

• Microsoft Certified Azure Solutions Architect Expert

• Microsoft Certified Power Platform Associate

• Microsoft Certified Professional – Business Value Planning

• Macroscope Methodology Certified

• Hoshin X Matrix Methodology Certified

SELECT ACCOMPLISHMENTS

• Developed an AI-powered n8n workflow that automatically analyzes customer feedback, prioritizes urgent issues, and triggers real-time support actions, reducing response time by 60%.

• Managed enterprise-wide BI implementations, including Power BI and Tableau, enhancing data-driven decision-making capabilities.

• Led successful cloud migrations (Azure, O365) and analytics platform integrations, achieving significant productivity gains.

• Directed comprehensive change management strategies during SharePoint/O365 migrations, attaining a 95% adoption rate within 6 months.

• Delivered executive-level presentations, regularly communicating project status, adoption metrics, and strategic insights.

• Implemented unified communication and project management solutions (Azure DevOps, Teams), streamlining project execution.

PROFESSIONAL EXPERIENCE

Gore Consulting Co – Kennesaw, GA

Senior Program Manager / Microsoft O365 Solution Design

April 2024 – Present

• Planned and designed Agentic AI workflows for automation using n8n.

• Manage multiple concurrent IT projects for mid-sized and enterprise clients, driving end-to-end delivery of cloud and collaboration solutions.

• Implement unified communication and project management platforms (MS Teams, Azure DevOps).

• Lead planning and execution of SharePoint and O365 migrations.

• Upgraded PowerBI and Power Automate solutions

• Engage executive stakeholders, manage project risks/issues, and ensure alignment with business goals.

Tata Technologies – Atlanta, GA

Senior Program Manager / Solutions Architect

July 2019 – April 2024

• Delivered major digital transformation initiatives for Fortune 500 clients (Humana, MetLife, Walgreens, GE, Ernst & Young).

• Led project teams (onshore/offshore) in designing and deploying custom Power Platform, Azure, and SharePoint/O365 solutions.

• Oversaw migration and integration of legacy systems with cloud platforms.

• Managed all aspects of project life cycle: scoping, planning, resource allocation, risk management, and client communication.

• Championed process improvement and adoption of Agile practices.

Key Clients:

- Humana: Managed Power Platform rollout, led multi-site teams.

- MetLife: Designed Azure integration and system upgrades.

- Ernst & Young: Led SharePoint Online migration and application support.

- Walgreens/GE: Managed migration mapping, tool configuration, content migration/testing.

Inquire Technologies, LLC (Prior Engagements)

Senior Program Manager / Solutions Architect

October 2010 – July 2019

• Managed end-to-end delivery of SharePoint/O365, custom application, and cloud migration projects for diverse clients (AARP, EIS, Futrend, FDA, DTI, Riders and Krewsers, and others).

• Drove replacement of legacy systems, UI/UX modernization, workflow automation, and system integrations.

• Led teams in requirements gathering, development oversight, QA, and deployment.

Earlier Experience (Summary)

• Led technical and project management roles for public sector and enterprise clients (CDC, Munich Re, Invesco, Titlemax, Georgia State Patrol, Sandy Springs PD, North Highland, etc.).

• Delivered enterprise content management (ECM), document management, and custom application projects.

• Managed teams and client relationships, drove solution architecture, and ensured successful project outcomes.

TECHNICAL SKILLS (Condensed)

• Project Management Tools: Jira, MS Project, Teams, ServiceNow, Azure DevOps

• Platforms: Microsoft 365/O365, SharePoint (2007–O365), Azure, AWS, GCP

• Migration Tools: AvePoint, ShareGate, Metalogix

• Methodologies: Agile/Scrum, Waterfall, PPM, Change Management

• Business Analysis, Requirements, and Process Design

EDUCATION

Executive MBA – Kennesaw State University (4.0 GPA, Honors)

BS, Business Administration (Finance) – Kennesaw State University

AS, Business Information Technology – Middle Georgia College

Professional references available upon request.

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