Data Entry Specialist

CYNTHIA GRAY

*******.********@*****.*** 678-***-**** Atlanta, GA Remote & Onsite

Availability

Professional Summary

Detail-oriented and reliable Data Entry Specialist with over 15 years of administrative and client service experience across corporate and remote environments. Proven track record of maintaining high data accuracy, managing confidential records, and streamlining digital workflows. Adept at using Microsoft Office tools, CRMs, and database systems to efficiently handle large volumes of information. Known for meeting tight deadlines, maintaining confidentiality, and supporting cross-functional teams with precision and professionalism. Core Skills & Tools

• Data Entry & Database Management

• Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)

• CRM Systems & Cloud-Based Tools

• Data Accuracy & Quality Control

• Typing Speed: 75+ WPM High Accuracy

• Client Account Updates & Record Maintenance

• Remote Collaboration & Time Management

• Customer Service & Issue Resolution

Professional Experience

Client Services Specialist

CYNsational Wellness LLC – Atlanta, GA 2017 – Present

• Enter and update customer data accurately using CRM systems and spreadsheets.

• Track client inquiries, service requests, and account changes with precision.

• Maintain procedural documentation and data processing standards for consistency.

• Support customer communication via email and phone while handling confidential information.

• Ensure all updates and transactions are completed within service-level timelines. Meeting Coordinator

American Express Global Business Travel – Atlanta, GA 2008 – 2017

• Managed data entry for event logistics including budgets, attendee lists, travel coordination, and timelines.

• Entered and maintained event details in planning systems, ensuring data accuracy across platforms.

• Generated reports and performed data validation checks prior to submission.

• Collaborated with vendors and internal teams to streamline communication and data tracking.

• Ensured on-time delivery of logistics and materials through strong organizational systems.

Event Specialist

Accenture Meetings & Events – Atlanta, GA 1990 – 2008

• Input and updated large volumes of event-related data including registrations, speaker schedules, and logistics details.

• Maintained internal tracking systems and ensured deadlines for event milestones were met.

• Managed guest and stakeholder data with strict attention to confidentiality and completeness.

• Developed and updated planning documents and reporting spreadsheets.

• Supported the full lifecycle of client events with consistent data support. Education

Bachelor of Science in Business Administration

DeVry University – Decatur, GA July 2016

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