Service Manager Crew Leader
Resume:
MICHAEL
BEDWELL
*********@*****.***
Weatherford, TX Texas 76020
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
PROFESSIONAL SUMMARY
Bedwell Service Co. - Owner
Azle, TX • 04/2008 - Current
Integrated Machinery Solutions - Driver/ Facility Maintenance Azle, TX • 05/2023 - 08/2023
City of Fort Worth - Crew Leader
1000 Throckmorton st • 03/2002 - 05/2004
City of White Settlement - Crew Leader
02/1997 - 03/2002
WORK HISTORY
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
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Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
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Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
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Implemented marketing strategies to increase brand awareness and attract new customers.
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Improved facility efficiency by performing routine maintenance checks and addressing issues promptly.
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Reduced downtime for equipment by implementing a preventive maintenance schedule.
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Enhanced workplace safety by conducting regular inspections and addressing potential hazards.
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Provided support for facility renovations, assisting with planning and executing various projects.
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Trained employees in time management and proper ways to complete job duties.
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Monitored team members to verify work quality and address concerns.
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Pitched in to help with various job tasks, fill in for sick employees and complete projects.
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Communicated effectively with upper management, team members, and customers to keep everyone informed.
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• Monitored team members to verify work quality and address SKILLS
• Labor Relations
• Budget Administration
• Business Management
• Administrative Oversight
Central Texas College
Killeen, TX
Associate Of Applied Science:
Emergency Medicine
Tarrant County College District
Fort Worth, TX
Environmental Safety And
Regulations : Information
Operations/Joint Information
Operations
Cisco Junior College
Cisco, TX
Associate Of Arts And Sciences:
Automotive Engineering
EDUCATION
concerns.
Trained employees in time management and proper ways to complete job duties.
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Communicated effectively with upper management, team members, and customers to keep everyone informed.
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Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
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Instructed crew members in safe work practices and methods to reduce work-related injuries.
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Pitched in to help with various job tasks, fill in for sick employees and complete projects.
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Generated and analyzed weekly reports to track crew performance and identify areas of improvement.
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