Service Technician Customer

JASON HUNT

Bend, OR *****

************@*****.*** / 541-***-****

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SKILLS

Maintenance and repair

Residential construction

Customer service

Quality control

Technical support

Equipment inspection

Installation and repair

Troubleshooting and analysis

Work with minimal supervision

HVAC systems

Analytical thinking

Diagnostic testing

Service call response

Project management

Project estimation and bidding

Troubleshooting skills

Power tool mastery

Quality assurance

System upgrades

Attention to detail

Warranty repair

Client education

Emergency response

SUMMARY

Hvac service technician with approximately 16 years in the trade, as a maintenance technician, rnc production coordinator, service technician, retro installer, trim specialist, sales estimator. EXPERIENCE

Service Technician / Pyramid Heating & Cooling - Bend, OR 03/2023 - 01/2025 Communicated with clients for outstanding customer service and to increase repeat business. Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects. Followed all safety protocols while performing work in potentially hazardous environments. Assisted with installation projects at both residential and commercial sites. Diagnosed problems and determined solutions for various customer issues. Replaced worn or damaged parts with OEM replacements as necessary. Handled yearly and preventive maintenance to keep systems in good working condition. Service Technician / Diversified Heating and Cooling - Bend, Oregon 11/2022 - 03/2023 Communicated with clients for outstanding customer service and to increase repeat business. Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects. Followed all safety protocols while performing work in potentially hazardous environments. First Call Heating and Cooling / First call heating and cooling 12/2019 - 11/2022 Diagnosed and serviced heating and cooling equipment Performed maintenance on heating and cooling equipment. Service Technician / Pyramid Heating & Cooling - Portland, Oregon 10/2018 - 11/2019 JH

Serviced a completed repairs on equipment.

Diagnosed problems and determined solutions for various customer issues. Replaced worn or damaged parts with OEM replacements as necessary. Maintained accurate records of service calls, repairs, and parts used. Service Technician / A-TEMP heating And cooling - Clackamas, Oregon 08/2012 - 10/2018 Communicated with clients for outstanding customer service and to increase repeat business. Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects. Followed all safety protocols while performing work in potentially hazardous environments. Serviced hvac systems and refrigeration equipment

Completed repairs in a timely manner

Trained up coming maintenance technicians

Commercial Industrial Installation Apprentice / McDonald miller (via express) - Portland, OR 08/2009 - 09/2012 Collaborated with more knowledgeable professionals to grow understanding of principles and construction standards.

Installed large scale heating and cooling and ventilation equipment. Operated power tools such as drills, saws, grinders, safely during installations. ACTIVITIES

Father of three daughters

Avid motorcycle enthusiast

Home renovation and repair

Hunter, hiker, kayaker, biker

Active outdoors

CERTIFICATIONS

hvac business & technical institute understanding gas and electric furnaces certification (HBTI) Kent Washington RUUD university single and two stage heat pumps systems certification Success academy power performing tech (st. Louis Missouri) EPA certification 608 type 1 and 2

CFC certified

Nate certified gas furnace, heat pumps, air conditioning #8055954

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