Mechanical Engineering Industrial Design

Harly Salvatierra De Guzman

*** **** ****** - ********* ****, Toronto, Ontario M4X1P1

+1 (647) 997 – 0509

**************@*****.***

Professional Summary

Dedicated Mechanical Engineering – Industrial Design graduate with a specialization in Tool and Die. Highly proficient in machining processes and advanced CAD/CAM software, including SolidWorks and Mastercam. Skilled in precision design, prototyping, and hands-on operation of lathe and milling machines, with a strong foundation in manufacturing and tooling principles. Experienced Automotive Warranty Administrator with over 20 years of expertise in BMW, Motorrad, MINI Cooper, and Rolls-Royce importer and dealership environments. Demonstrated excellence in warranty claim management, compliance, technical diagnostics, and after-sales support. Recognized for optimizing warranty workflows, ensuring OEM standards, and contributing to improved service efficiency and customer satisfaction. Core Skills

Engineering and Machining

• Tool and Die-Focused Mechanical Engineering – Industrial Design Graduate Well-versed in manufacturing technologies with specialized training in Tool and Die design and fabrication. Strong hands-on and theoretical background in precision machining, manufacturing systems, and ergonomic product development.

• Proficient in blueprint reading and technical drawing interpretation to ensure accurate and efficient design-to-manufacturing execution.

• Skilled in operating a wide range of equipment, including lathe, milling, surface grinders, pedestal grinders, and drill presses for metal and plastic component fabrication.

• Experienced in CAD/CAM platforms such as SolidWorks, Mastercam, and Design X for 3D modeling, simulation, toolpath generation, and reverse engineering.

• Deep understanding of Tool and Die fundamentals, with emphasis on mould and die design, jig and fixture development, and precision tooling for scalable manufacturing.

• Knowledgeable in jig and fixture design to support repeatability, process control, and production efficiency in machining operations.

• Practical experience in machine shop projects including: o Morse Taper – Precision taper machining for accurate alignment and tool holding o V-Block – Precision-milled support component for cylindrical workpieces o Turned Spindle – High-accuracy lathe part with tight dimensional tolerances o Drill Jig – Custom fixture to enhance hole placement speed and consistency o Dovetail Slide – Machined for smooth angular and linear movement in assemblies

• Solid foundation in manufacturing processes, including machining, forming, and finishing for both metal and plastic components.

• Understanding industrial design ergonomics, emphasizing usability, safety, and comfort in both product development and equipment layout.

Automotive Warranty Management

• Certified Warranty Administrator (BMW and Rolls-Royce)

• Expert in BMW PUMA system reporting

• Extensive diagnostic and repair instruction assistance

• Manufacturer compliance, audits, claim reconciliation

• High-volume claims processing & performance tracking Professional Experience

Superior Tool Tech, Toronto, Ontario

Tool and Die Maker – Machinist May 7, 2025 – June 20, 2025

• Performed precision grinding of backing plates and die components, ensuring proper fit and finish within die assemblies for high accuracy stamping operations.

• Executed deburring operations on parallel plates, stripper plates, and related components to eliminate sharp edges and maintain dimensional integrity during die assembly.

• Tapping and re-tapping threaded holes as part of the die inspection and rework process, ensuring secure fastener engagement and component alignment.

• Conducted die assembly fit checks, identifying component mismatches and performing re- grinding and adjustments to meet exact tolerance requirements for slot alignment and die performance.

• Collaborated closely with toolmakers and quality teams to maintain tooling standards and improve overall assembly efficiency and reliability. Seneca Polytechnic, Toronto, ON

Student Lab Assistant – Machine Shop (Part Time) May 2023 – April 2025

• Assist students with safe and accurate machining using Lathe/Mill machines

• Provide support for students in terms of tools required for their projects

• Maintain equipment: lathes, bandsaws, mills, grinders, drill presses

• Develop SolidWorks models to support shop projects

• Support CNC lab operations, tools inventory, and workspace organization Maranello BMW, Toronto, ON

Warranty Aftersales Administrator (Part Time) Aug 2022 – Aug 2023

• Submit daily warranty claims; manage compliance and documentation

• Assist technicians with diagnostics, parts replacement, and procedure guidance

• Report deviations and repeated repairs to Service Manager

• Collaborate with Team Leaders and Workshop Supervisors on complex issues Arabian Gulf Mechanical Centre, Dubai, UAE

Senior Warranty Administrator – Aftersales Mar 2007 – Jul 2022

• Handled warranty claims for five BMW dealerships

• Guided technicians with diagnostics, repair instructions, and technical cases

• Developed Excel tracking system for claims, rejections, and credit reconciliations

• Submitted technical reports using BMW PUMA

• Collaborated with Technical and Warranty Managers for audits and performance plans Prestige Cars BMW, Philippines

Warranty Administrator – Aftersales Mar 2002 – Jan 2007

• Processed and submitted claims in compliance with BMW guidelines

• Resolved warranty discrepancies and ensured claim accuracy

• Maintained monthly tracking reports and coordinated with the BMW importer Education

Mechanical Engineering – Industrial Design (Graduate with Honours) Seneca Polytechnic, Toronto, Ontario, Canada

Bachelor of Science in Computer Science (Mar 2001) College of the Immaculate Conception, Cabanatuan City, Philippines Professional Certifications

BMW Warranty Administrator – Level 3, Maranello BMW – Canada (2023) BMW Certified Warranty Administrator, Arabian Gulf Mechanical Centre – Dubai (2016) Rolls-Royce Certified Warranty Administrator, Arabian Gulf Mechanical Centre – Dubai

(2011)

References available upon request

Contact this candidate