Customer Service Warehouse Associate

Maurice Fleming

**************@*****.*** 773-***-**** Peachtree Corners, GA

SUMMARY

Seeking a Shipping and Receiving Warehouse Associate role with 5 years of diverse experience in logistics and operational support. Proven ability to maintain efficiency and quality standards, demonstrated through roles in load unloading and medical kit assembly. Skilled in multitasking, time management, and team collaboration, ensuring streamlined warehouse operations.

WORK EXPERIENCE

UPS Chicago

Load unloader March 2005 - June2006

• Efficiently managed the loading and unloading of packages and freight, ensuring timely and accurate processing to meet delivery schedules and maintain operational efficiency. Admiral Security Lincolnwood, IL

Security Guard Aug 2019 - Apr 2020

• Conducted routine patrols and adhered to safety protocols to maintain secure environments.

• Provided effective communication and support to residents and staff, contributing to a peaceful community atmosphere.

Boston Scientific Alpharetta, GA

Medical Kit Assembler Oct 2018 - Feb 2019

• Assembled and inspected medical kits while adhering to stringent quality standards to ensure product integrity.

• Streamlined production workflow to consistently meet daily quotas. Comcast Alpharetta, GA

Tele Sales Representative Oct 2017 - May 2018

• Executed outbound sales calls to promote services and special offers, consistently meeting and exceeding sales targets.

• Built strong customer relationships by effectively addressing needs, contributing to increased sales performance. The Barn Restaurant Evanston, IL

Dishwasher / Customer Service Nov 2016 - Jun 2017

• Assisted in the preparation and maintenance of kitchen operations, ensuring a clean and organized environment during opening and closing activities.

• Delivered exceptional customer service, enhancing overall guest satisfaction through attentive and friendly interactions.

Process Payments Buffalo Grove, IL

Business Consultant Aug 2016 - Dec 2016

• Conducted client consultations and delivered product support for payment solutions, ensuring client satisfaction and resolution of inquiries.

• Executed accurate data entry and managed client scheduling follow-ups to maintain organized and efficient operations.

Gold Standards, Inc. Lincolnwood, IL

Customer Service Representative Jun 2016 - Aug 2016

• Resolved customer issues efficiently, demonstrating empathy and professionalism in all interactions.

• Assisted with product inquiries, ensuring high-quality service delivery to maintain customer satisfaction. Hard Water Bar & Grill Chicago, IL

Customer Service Associate Mar 2015 - Jun 2016

• Provided efficient and courteous customer service in a high-demand dining setting.

• Ensured adherence to food safety and sanitation standards throughout service operations. EDUCATION

Dunbar Vocational High School

High School Diploma, General Education

Chicago, IL

1997

SKILLS

Strong Verbal & Written Communication • Conflict Resolution & Problem Solving • Data Entry & Scheduling Tools

• Customer Retention & Upselling • Multitasking & Time Management • Team Collaboration • Remote Work Tools

(Zoom, Slack, CRM Platforms)

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