HERLYNE MAGDA DAGUINDEAU
**** ********* ***** *******, ******* 3281 . ***********@*****.***
Cell 407-***-**** - Fax 407-***-****
HIGH SCHOOL AND UNIVERSITY GRADUATED WITH A LOT OF SKILLS. HIGHLY RESPONSIBLE AND RELIABLE. MATURE, PLEASANT, FRIENDLY, AND CHEERFUL PERSONALY. CONSIDERED HARDWORKING, PUNCTUAL AND OUTGOING WHILE PROVIDING ENCOURAGEMENT. ABILITY TO WORK UNDER PRESSURE, FAST LEARNER, CREATIVE PLANNER, PASSIONATE, ADAPTABILITY, COMMUNICATION SKILLS – HIGHLY RESPONSIBLE AND RELIABLE - READY TO HELP THE TEAM ACHIEVE THE COMPANY GOAL. A DEPENDABLE CANDIDATE WHO IS SUCCESSFUL AT MANAGING MULTIPLE PRIORITIES WITH A POSITIVE ATTITUDE. WILLINGNESS TO TAKE ON ADDED RESPONSIBILITIES TO MEET TEAM GOAL
EDUCATION
Date: December 2024 – School: Elite Medical Academy - Subject: Medication Technician – (Certificate# 430002439 Issued 12/10/2024 – Expired on 12/10/2025)
Date: December 2020 – School: FALA – Subject: Assisting Living Facility Core Training Certificate
Date: September 2020 – Training Center: FALA – Subject: Adult Family Care Home Training - Certificate
Date: December 2015 –2016 – School: Winter Park Tech – Subject: Phlebotomy – Certificate
Date: January 1998 –2001– School: Phoenix University – Subject: Web Management- Graduated
Date: January 1996 – 1997 – School: Beacon Career Institute, Inc. – Subject: Pharmacy Tech – Diploma
Date: January 1995 – 1995 – School: Mid - Florida Technical – Subject: Security Training – Certificate (License# D-95-00275 Exp. 05/20/2025)
Date: October 1994 – 1995 – School: Westside Tech – Course: Nursing Assistant CNA49475 Issued 12/ 28/1994 – Expired 05/31/2026 - HHA Certificate 75 hours
Date: October 1990 – 1993 – School: Universite D’Etat D’Haiti – 4 years Nursing - Degree Issued 1993
Date: September 1984 – 1988 – School: Miami Edison Senior High School – Diploma Issued 1988
EXPERIENCE
Right at Home Orlando – 02/2025 to present – working with Right at Home Orlando - 711 West Colonial Drive, Orlando, FL 32804-Phone 407-***-**** – Fax 1-888-***-****- Manager Mrs.
Job Title: CNA / HHA
Brookdale Senior Living - 2021 to present – Working with Brookdale at Home Central Florida - 160 Islander Court, Longwood, FL 32750 407-***-**** – Manager Mrs. Jessica Elyea.
Job Title: CNA / HHA / MED-TECH
(CNA 49475 Issued 12-28-1994 – Expired 05/31/26) - (HHA 75 hours Certified) - (MED-TECH #430002439 Issued 12/10/2024 -Expired 12/10/2025
Job Duties and Responsibilities included:
Provides hands-on personal care, hygiene, and activities of daily living (ADLs)
Provides ambulation or exercises programs as an extension of therapy or nursing
Observes and reports any safety hazards found in the patient's home
Observes and reports any changes in the patient's condition
Attends staff meetings and completes twelve (12) hours of in-services annually
Reports any patient concerns/complaints or grievances to the Case Manager / Clinical Director
Maintains patient confidentiality; complies with HIPAA requirements and Agency policies and procedures
Represents the Agency in a positive and professional manner; complies with all policies regarding ethical practices
Securitas Security - February 2010– March 2020 Working with Securitas Security Orlando Branch office located at 7680 Universal Blvd, Orlando, FL. 32819 –
407-***-**** with Manager Lincoln.
Position: Customer service Agent
Job duties and responsibilities included:
. Protecting the employer’s property, staff and environment by keeping the location secure.
. Monitoring CCTV cameras, alarms and other security systems.
. Responding to any emergencies and reporting any suspicious incidents to management.
. Challenge suspicious persons.
. Controlling visitor and employee access to the building and conducting security checks.
. Enforcing laws and rules and apprehending or removing violators.
. Completing reports on their observations and activities while on duty.
CenturyLink - November, 1999 to February, 2020 – Working with Century Link located at 500 N. New York Ave Winter Park, Fl. 32789- 407-***-**** – Manager – Robert Gronert.
Position: Concierge Help Desk,
Job duties and responsibilities included:
Making travel arrangements, booking flights, and planning itineraries
Dining: Making restaurant reservations and recommending restaurants
Shopping: Running errands, grocery shopping, and dry cleaning
Events: Sourcing tickets for concerts, movies, and other events.
Gifts: Recommending and delivering gifts and flowers
Handling incoming shipments, preparing outgoing packages, and ensuring smooth logistics operations.
Medical Arts Pharmacy- September, 1997 – November, 1999 - 43 W. Columbia Street Orlando, Florida 32806 - (407) 422- 8104 with Pharmacist Amal Hegazy-
Position: Pharmacy Technician obtained a diploma / Not licensed
Job duties and responsibilities included:
Filling and labeling prescriptions
Interacting with customers to answer questions or give them their prescriptions
Contacting customers to notify them when their prescription is ready
Receiving prescriptions, both over the phone and in-person
Entering prescriptions into computer database
Dispensing medications
Assisting clients at the cash register
Working with insurance companies / Medicaid / Medicare
Helping pharmacists identify which medications go to which customers
Dividing medicines, labeling medicine bottles and preparing them for customer pickup
I HAVE A LOT OF SKILLS SUCH AS: MICROSOFT WORD, EXCEL, POWER POINT, PUBLISHER, (EXPERIENCED WITH iZECPR, FIRST AID, AED ISSUED 05/29/2024-Expired 05/29/2026) - (MED-TECH #430002439)
HAVE AUTHORIZATION TO WORK IN AMERICA. REFERENCES, ALL CREDENTIALS AND CERTIFICATIONS STATED FOR THIS POSITION ARE AVAILABLE UPON REQUEST.
AVAILABLE TO WORK 24 HOURS A WEEK – CAN WORK SUNDAYS, TUESDAYS AND THURSDAYS AT NIGHT AND HOLIDAY.