MICHELLE ANN PEDRANO
Customer Support Representative
CONTACT
EXPERTISE
EDUCATION
RELEVANT EXPERIENCE
Restoring Film movies to digital
Communicate and handle client information.
Lead Researcher
Schedule Meetings / Assist Workshops
Helps client with their products concerns and
do some troubleshooting.
Assisting customers' concerns and transferring
them to the right departments.
Seeking a challenging position in a reputed
organization where I can learn new skills, expand my knowledge, and leverage my learnings. To get an
opportunity where I can make the best of my potential and contribute to the organization’s growth.
Assist client, Managing records, schedule meeting, Assist with the presentation. Doing reports.
Bachelor of Science in Arts and Sciences
Graduate of Mass Communication
November 2018-
May 2019
May -Nov 2021
December 2019-
May 2021
May 2019-
December 2019
December 2021-
October 2023
TECHNICAL SUPPORT
REPRESENTATIVE
ADMINISTRATIVE/
COMMUNICATION ASSISTANT
PAMANTASAN NG LUNGSOD NG
MARIKINA
2014 - 2018
ALORICA
FPJ PRODUCTIONS
Dripdesk Asia Inc.
AIECOM COMPANY
OPTIMUM MINDS MEDIA PRODUCITONS
Writing (Scripts, Research,
Transcription)
Computer Literate
Administrative Skills
Basic Editing (Photo,
Video)
Flexibility, Analytical,
Work-Ethics, and ability to
multi-task.
Lorelai Rose Deloria
Fitnes s Coach Social Media
Influencer.
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Kevin Bermas
FILM ENGR. FPJProductions
Michelle Ann Pedrano
CHAT SUPPORT
REPRESENTATIVE
ADMIN/EXECUTIVE ASSISTANT
FILM RESTORATION STAFF/
PRODUCTION STAFF
REFERENCES
INTAKE SPECIALISTS
Storyy
Captioning, and proofreading of clients'
submitted videos for social media presence.
March 2024 -
July 2025
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Novaliches Proper, Quezon City