Inventory Management Retail Operations

JOSEPH NIKHIL T A

Contact: ***************@*****.*** +971-****-**** Location: Dubai, UAE

PROFESSIONAL SUMMARY

Dynamic and performance-driven Store Manager with a proven track record in leading high-volume retail operations in fast-paced environments. Renowned for driving operational efficiency, enhancing customer experiences and exceeding performance targets. Demonstrates excellence in team leadership, inventory management, P&L oversight and vendor negotiations. Adept at implementing systems and strategies that boost profitability, reduce costs and elevate customer satisfaction. A strategic leader whose absence is a missed opportunity for any forward-thinking organization. CORE SKILLS

Retail Operations Management

Profit & Loss Accountability

Inventory Control & Cost Reduction

Staff Training & Leadership

Customer Experience Optimization

Sales Growth Strategies

Vendor & Supplier Negotiations

Crisis Management & Resolution

Shift & Schedule Optimization

Team Mentoring & Onboarding

Quality & Safety Compliance

Strategic Planning & Execution.

PROFESSIONAL EXPERIENCE

McDonald’s UAE, Dubai

Store In-Charge / Assistant Manager 2022 – Present

Spearheaded daily operations of a high-volume outlet, increasing overall sales through strategic leadership and performance optimization.

Led a team of 25+ employees, designing and executing training programs.

Orchestrated inventory management systems that reduced waste and improved profit margins.

Cultivated vendor partnerships, reducing supply costs while maintaining quality benchmarks.

Implemented labor scheduling strategies that improved efficiency and enhanced staff satisfaction. Swing Manager

2021 – 2022

Oversaw shift operations while ensuring compliance with McDonald’s service, cleanliness and quality standards.

Delivered customer satisfaction through proactive team supervision and seamless service execution.

Trained and mentored team members, slashing onboarding time.

Managed end-of-day financials and POS transactions with 100% accuracy. Crew Trainer

2018 – 2021

Conducted training for new staff, reducing time-to-proficiency.

Maintained strict compliance with occupational safety and health standards.

Achieved 99.8% order accuracy during peak transaction volumes.

Earned 4 Employee of the Month awards for exceptional service and team collaboration. EDUCATION

Bachelor of Commerce (Finance) MG University, India TECHNICAL SKILLS

MS Office Suite (Excel, Word, PowerPoint,

Outlook)

Point of Sale (POS) Systems

Inventory Management Software

Workforce Management Tools

Digital Marketing Platforms.

ADDITIONAL INFORMATION

Date of Birth: 20/03/1992 Nationality: Indian

Passport No.: T8112232 Validity Till: 13/03/2031

Visa Status: Visiting Visa

Languages: Malayalam English Hindi Tamil

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