Hyattsville, MD, *****
(301) - 538 - 5424
*****************@*****.***
Michelle Nya
Warm hearted, good oriented female pursuing a way to advance in her career. Outstanding personality and extremely outgoing and has a keen sense of humor. Objective
Enthusiastic and outgoing hospitality professional with a passion for nightlife, high-end service, and guest satisfaction. Seeking a position where I can bring strong service skills, high energy, and a VIP experience to every guest.
Skills
● Teamwork in fast-paced environments
● Great communication skills
● Fast learner
● Attentive/ Active listener
● Extremely clean
● Able to handle situations with care
● Able to make drinks/ cocktails
● Upselling & suggestive selling
● Cash & POS handling
● Communication & guest interaction
● Appearance standards & dress code adherence
● bartending & mixology knowledge
Experience
March 2014 - January 2015
White Oak Library, 11701 New Hampshire Ave, Silver Spring, MD, 20904 - organizer
● Organized books and made sure they were in the right order.
● Made sure all the paperwork was done and the station was clean.
● Organized CD’s and DVD’s in alphabetical order.
2
December 2015 - March 2016
PB Basketball Team, 14121 Old Columbia Pike - Manager
● Refilled water bottles.
● Kept score of the games and video taped the game.
● Made sure the court was clean
August 2016 - February 2018
Riderwood Overlook Restaurant - Waitress/Prep cook
● Take orders
● Prepare salads
● Pour soup in cups
● Place desserts on plates
● Serve food and drinks to the residents
● Do side jobs(included cleaning machines and sweeping)
● Bust and reset tables
● Train new people
● Put food on the plates
March 2018 - March 2022
Five guys, 12269 Tech Road, Silver Spring, MD, 20904 - Manager
● Took orders
● Made burgers
● Made fries
● Cleaned the lobby
● Counted money
● Did inventory count
● Made bread orders
● Controlled the crew during the shift
March 2022 - July 2025
MGM Casino, 101 MGM National Ave, Oxon hill, MD, 20745
● Served cocktails
● Delivered bottle service to VIP guests
● Maintained upbeat, professional demeanor under pressure while multitasking
● Handled payment transactions accurately and promoted upsells.
● Built rapport with regulars, increasing repeat business.
● Worked closely with security and bar staff to ensure smooth operations. 3
Availability
● Nights, weekends, and holidays; flexible schedule Education
● Paint Branch HS, 14121 Old Columbia Pike, Burtonsville, MD, 20904, Aug 2014
- May 2018
● Montgomery College - 7600 Takoma Ave, Aug 2018 - Present
Major - Nursing
Minor - Health Management
GPA - 3.5
Associated Course Work - Biological sciences, Physiology, Community health, Human Development