Customer Service Front Desk
Resume:
Brianna Brinson
*******.*********@*****.***
DeKalb, IL 60115
Skills Summary:
Hardworking, dependable current student with over 10 years’ experience in Customer Service. Highly organized
with the drive to lead others through ongoing challenges. Consistently commended for being an excellent team-
player, excited to learn new tasks, and being highly adaptable. Able to lift over 50 pounds frequently and up to
75 pounds occasionally. Possesses a current Permanent Employee Registration Card (PERC).
Work Experience:
Securitas, DeKalb, IL May 2022 — April 2023
Security Representative/Officer
Help at Home, DeKalb, IL February 2022 — December 2022
Caregiver
Walmart, DeKalb, IL
Team Associate August 2019 — June 2020
The Home Depot, Chicago, IL
Retail Associate January 2018— April 2019 _
XSport Fitness, Chicago, IL
Childcare Worker & Front Desk Representative June 2016 — April 2019
Checking vehicles entering and exiting the premises.
Prepared billing documents and passed them to the correct drivers.
Checked empty trailers and ensured premises was free of threats.
Answered phones and utilized exceptional customer service tactics.
Assisted clients with activities of daily living including bathing, meals, and cleaning.
Transported clients to appointments in a timely manner.
Monitored food/fluid intake, medications administered, and vitals and documented daily.
Pulled orders for online shopping customers and organized products logically.
Utilized dollies and pallet jacks to unload and organize merchandise from delivery truck.
Maintained overall appearance of shelves and ensured merchandise was in good condition.
Conversed with customers to assist with locating items within the store.
Contributed to the overall plant care within the Garden Center.
Stocked aisles and logically organized products.
Monitored customer activity and reported suspicious activity to supervisor.
Supervised children while guardians were utilizing facilities. :
Greeted guests with a positive, completed new member registrations, collected payments, and fielded pho
calls.
Obtained new memberships through cold-calling and answering inquiries.
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