Customer Service Personal Care
Resume:
A’nshenea Dickerson
*********@*****.*** 303-***-****
Summary
Ambitious, driven, and open to new ideas that build success. Experienced in security, homecare, customer service, and administrative roles with a strong track record of trustworthiness and professionalism.
Professional Experience
Trust & Dignity — Homecare
Feb 2022 – Present
● Assist elderly clients with personal care and home maintenance.
● Accompany clients to appointments including doctors and stores.
● Manage prescriptions and medication assistance as needed. Reliance Security — Security
Jul 2023 – Jan 2025
● Maintained safety in 7-11 stores, preventing theft and vandalism.
● Checked IDs in dispensaries and trained new hires on fire control protocols.
● Provided on-call coverage.
Gardaworld Security — Security (Seasonal)
Feb 2022 – Apr 2022
● Supervised and trained teams to act as leaders and company representatives.
● Created detailed incident reports and reported hazards to authorities. UPS — Driver Helper (Seasonal)
Oct 2021 – Feb 2022
● Assisted drivers with deliveries and pickups across multiple locations.
● Managed delivery attempts and left notices when recipients were unavailable. Mobile Health — COVID Administrator (Seasonal)
Jun 2021 – Jan 2022
● Ensured safety protocols for staff and students during the pandemic.
● Conducted screening by asking necessary COVID-19 related questions. Hooks & Reels Cajun Seafood — Hostess (Temporary)
Jun 2021 – Aug 2021
● Managed restaurant front, welcomed guests, and handled order processing.
● Delivered food and assisted with customer service. HomeGoods — Sales Associate
Jun 2018 – Apr 2021
● Assisted customers with merchandise and cashiering duties.
● Managed warehouse inventory and assembled furniture as required. JCJ National Security — Security
Feb 2018 – Aug 2019
● Created incident reports and reported suspicious activity to authorities.
● Managed security for events including the Dragon Boat Festival and holiday parades.
Anthem BCBS — Annual Enrollment Specialist (Seasonal) May 2018 – Dec 2018
● Maintained patient confidentiality and monitored Medicaid/Medicare plans.
● Assisted patients in finding appropriate physicians and health plans. A&M Labs Orthopedics — File Clerk (Seasonal)
Apr 2018 – Aug 2018
● Maintained medical record privacy and performed office duties including scheduling.
Tyco Integrated Security — Emergency Dispatch Operator (Temporary) Jan 2018 – Apr 2018
● Managed security alarms and developed plans to safeguard company systems. US National Security — Security
Jun 2014 – Jan 2016
● Ensured safety in Aurora Mall, including creating incident reports and training hires.
Education
● GED, 2008
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