Customer Service Front Desk
Resume:
Vaniyah Hubbard
Laurel, MD *****
*******.**@*****.***
Professional Summary
Age: 20
I’m a high school graduate with a gpa of 3.52, I’m eager to work & I’m currently employed at the Country Inn & Suites hotel and Sobes restaurant & lounge.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Host
SoBe Restaurant and Lounge
October 2024 to Present
Working here as a host you must greet all guest with great customer service & get them seated. You’ll also have to know how to multitask & work in a fast paced environment. Being a team player is also important working in this restaurant as well.
Front Desk Clerk
Country Inn and Suites By Radisson-Camp Springs, MD September 2023 to Present
I work front desk where I provide the customers great customer service, check them in the rooms, & answer the phone calls. I make sure the customers are satisfied with their stay & help them with their questions & needs & always make them feel welcomed Sales Associate
JD Sports Fashion-Arlington, VA
April 2023 to October 2023
My job was to help customers find what shoes they are looking for & need. It was important to have good customer service for more sales. I also had to be able to work under pressure & multitask. Working in retail I know it’s my job to make sure the customers find what they need & making sales are important Server/Waiter
IHOP-College Park, MD
July 2022 to February 2023
Have great customer service
Greet all guest with kindness & respect
Use communication
Work as a team player
Have to be able to multitask & work under pressure Be focused at all times
Park Services
Six flags America-Bowie, MD
April 2022 to June 2022
Keep the park clean, greet all guest with positive attitudes, work as a team, have great customer service, keep all park guest happy
Crew Member
Wendy's-Upper Marlboro, MD
August 2021 to October 2021
Multitask, have great customer service, learn new skills, keep work station clean, always greet customers, & be a team player, & use communication with other employees & customers Media & Art
Summer Youth Employment Program (SYEP)-Washington, DC June 2019 to August 2019
Learned different working skills, took classes to learn about different occupations, & to be prepared on how to get a job to start your working experience
Education
High school senior
Ballou Shs - 3401 4th St SE, Washington
August 2022 to June 2023
Skills
• Phone etiquette
• Microsoft Powerpoint
• Guest services
• Restaurant Experience
• Computer skills
• English
• Sales
• Customer Service
• POS
• Organizational skills
• Serving Experience
• Food Preparation
• Cash register
• Cashiering
• Food Service
• Communication skills
• Leadership
• Training & development
• Customer service
• Kitchen experience
• Organization
• Active listening
• Software troubleshooting
• Multitask
• Cash handling
• Front desk
• Sales support
• Retail sales
• Microsoft Word
• Hospitality
• Team player
• Cleaning
• Adaptability
• Microsoft Office
Certifications and Licenses
First Aid Certification
Additional Information
• I volunteered at my church (New Covenant Church of the Lord of Jesus Christ). I helped served the food after service, I also helped out at the events & parties the church hosted.
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