Customer Service Assistant Teacher
Resume:
Moraina Diaz
Bronx, NY *****
********@*****.***
Authorized to work in the US for any employer
Work Experience
Cashier/Customer Service
Drug Rite Pharmacy-Bronx, NY
February 2021 to Present
I am cashier,ring up customers items bag them if needed . Customer service, answer any questions in a friendly manner to the best of my knowledge about an item or any questions about a prescription . Help customers locate an item they may not be able to find throughout the store. Lobby Attendant/ Security.
Advanced Staffing Inc ®-Bronx, NY
August 2018 to December 2018
Greet people coming in the facility, families visiting residents and employees. I would asks for proper identification making sure all residents and staff were safe. Assistant Teacher
Children's Corner-Bronx, NY
June 2017 to July 2017
Assisted in a nursery setting and worked with 6 month old babies.
● Prepared and fed the babies their formula and baby food.
● Changed their diapers and maintained them clean and comfortable.
● Assisted with 1-2 year old toddlers.
● Helped toddlers learn to feed themselves.
Assistant Teacher
Marc Academy-Bronx, NY
February 2016 to May 2017
Assisted teachers with 3-4 year olds.
● Assisted children with maintaining cleanliness (ex. hand washing).
● Assisted with serving two healthy meals and a snack daily.
● Assisted with teaching and creating lesson plans for the week. Assistant Teacher
Brightside Academy-Bronx, NY
February 2012 to May 2015
Assisted teachers working with children from the ages of 6 months-4 years old.
● Prepared the children to engage in Circle Time and other classroom activities.
● Assisted with serving meals and snacks throughout the day. Education
Certificate in Medical Assistant
Sanford Brown Institute - New York, NY
September 2007 to May 2008
High school diploma or GED
Skills
• Communication skills
• Early Childhood Education (9 years)
• Cash register
• CUSTOMER SERVICE (10+ years)
• Cashiering
• Food Preparation
• Food Service
• Infant Care
• Retail Sales
• Veterinary experience
• Experience with children
• Medical Office Experience
• Sales Experience
• MEDICAL ASSISTING (9 years)
• EXCELLENT CUSTOMER SERVICE SKILLS (10+ years)
• SECURITY (10+ years)
• Medical Records
• Clerical experience
• Bilingual
• Venipuncture
• Phlebotomy (10+ years)
• Cleaning Experience
• Clerical Experience
• Medical receptionist
• Child care
• Meal Preparation
• English
• Serving
• EKG
• Toddler Care
• Phlebotomy
• Insurance Verification
• Babysitting
• Blood sampling
• Early childhood education
• Cooking
• Dental receptionist
• Laboratory experience (7 years)
• Dental office experience
• Teacher Assistant (7 years)
• Spanish
• GENERAL OFFICE (7 years)
• Experience with Children
• Bilingual
• Patient observation
• Restaurant experience
• Childcare
• Spanish
• Teaching
• Vital signs
• Loss Prevention
• Laboratory Experience
• Vital Signs
Certifications and Licenses
Medical Assistant Certifucate
May 2008 to Present
Graduated from Sandford Brown and obtained
Medical Assistant Certification
Certified Medical Assistant
March 2008 to Present
AED Certification
CPR Certification
Food Handler Certification
Certified Phlebotomy Technician
Security Guard
BLS Certification
First Aid Certification
CCMA Certification
SIDS Certification
PBT (ASCP)
ACLS Certification
Assessments
Retail customer service — Completed
May 2024
Responding to customer situations in a retail setting Full results: Completed
Medical terminology — Completed
July 2021
Understanding and using medical terminology
Full results: Completed
Medical terminology — Proficient
March 2024
Understanding and using medical terminology
Full results: Proficient
Medical receptionist skills — Completed
July 2024
Managing physician schedules and maintaining accurate patient records Full results: Completed
Nursing assistant skills — Proficient
July 2024
Providing nursing aid to patients using knowledge of relevant equipment and procedures Full results: Proficient
Customer focus & orientation — Completed
March 2024
Responding to customer situations with sensitivity Full results: Completed
Food service: Customer situations — Proficient
March 2024
Identifying and addressing customer needs in a food service setting Full results: Proficient
Home health aide skills — Proficient
March 2024
Providing care to patients in a home setting
Full results: Proficient
Work style: Reliability — Proficient
April 2024
Tendency to be reliable, dependable, and accountable at work Full results: Proficient
Early childhood development — Proficient
April 2024
Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Proficient
Childcare skills — Proficient
April 2024
Tests early childhood education skills and the ability to build relationships with families Full results: Proficient
Filing & organization — Completed
July 2024
Arranging and managing information or materials using a set of rules Full results: Completed
Attention to detail — Proficient
July 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Attention to detail — Completed
March 2024
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Home health aide skills — Proficient
July 2024
Providing care to patients in a home setting
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills
● Proficient in verbal and written communication in two languages (English and Spanish).
● Capable in clinical and administrative skill of medical assisting.
● Excellent customer service skills and relations.
● Proficient in general office responsibilities including administrative.
● Proficient in various computer and technology applications.
● Security License and F-02 (Current)
Contact this candidate