Quality Assurance Analyst

Saiarah Shahabuddin

Boynton Beach, FL Saiarah’s LinkedIN

786-***-**** *********@******.***

Detail-oriented and results-driven Quality Assurance Analyst with over 7 years of experience in manual and automated software testing. Proven track record in implementing efficient test strategies for enterprise-level systems in e-commerce, healthcare, and financial domains. Adept at collaborating in Agile/Scrum environments and integrating QA workflows with CI/CD pipelines. Strong technical foundation in API testing, SQL, automation tools, and cross-platform mobile testing.

Experience

Digital QA Analyst

Hilton Grand Vacations – Orlando, FL Dec 2021 – Aug 2023

●Automated QA processes and reduced release cycles by 30%

●Designed & maintained test suites integrated with CI/CD workflows

●Authored detailed test cases based on business requirements

●Collaborated with stakeholders to define acceptance criteria

Software Quality Assurance Analyst

Spirit Airlines – Miramar, FL Sep 2021 – Nov 2021

●Conducted mobile testing (Android/iOS) and front-end/API validations

●Used JIRA for defect logging and sprint tracking

●Participated in daily stand-ups, sprint planning using AirTable, Azure DevOps

●Performed functional, smoke, and regression testing

QA Analyst

Accentech Partners – Remote Feb 2019 – Aug 2021

●Tested and validated a cloud-based Hospital Management System

●Implemented regression testing to ensure ongoing product quality

●Led test execution across mobile and web-based platforms

QA / Customer Support Analyst

Susie Lai Chinese Restaurant – Boynton Beach, FL Dec 2016 – Jan 2019

●Conducted testing on POS applications for bug resolution and usability

●Authored test cases and participated in agile standups and planning

●Verified fixes across different deployment environments

Education

●Master of Business Administration (MBA) – Marketing

University of Science and Technology 2008

●Bachelor’s Degree – Social Science

Chittagong College 2004

Technical Skills

●Testing Types: Functional, Regression, Smoke, Sanity, Black-box, E2E

●Tools: Selenium, Jenkins, JIRA, GitLab CI/CD, Spectra, Workfront, SOAP UI, Postman

●Technologies: Java (web & client-server), SQL (backend validation), REST APIs

●Environments: Agile/Scrum, CI/CD pipelines

●Platforms: Android, iOS, Web, POS Systems

●Other: Excellent communication, defect tracking, and cross-functional collaboration

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