Customer Service Phlebotomy Technician

Dailenis Zamora

Miami Gardens, Fl

Phone: 786-***-****

E-mail: **************@*****.***

Summary of Qualifications

Customer services, strong interpersonal and communication skills.

Excellent money-handling skills, with zero overages/shortages.

Bilingual English and Spanish.

Education

Compu-Med Vocational Careers, Hialeah,Fl October 2007 - May 2008

Certificate: Phlebotomy Technician

Luis A. Turcios Lima, Cuba Septiembre 1996 - June 1999

High School Diploma

Experience

CVS Pharmacy, Hialeah, FL

Cashier August 2016 - June 2017

●Customer service, and sales duties.

●Ringing up purchases, processing payments, handling customer issues.

●Answering questions about products, policies and services.

McDonald's Miami, FL

Cashier January 2016 - July 2016

●Greeting customers.

●Taking orders and collecting payments.

●Recommending products, promoting special deals, matching cash with records.

Juanita Mann Health Center, Miami, FL

Phlebotomy Technician June 2008 - February 2009

●Collect blood samples from patients.

●Label the jars with the names and dates of the patients.

●Decipher the best method to draw blood according to the specific patient.

●Transport all samples to a nearby laboratory.

●Work with a large number of patients that vary in age and health status.

●Be friendly, courteous and understanding when it comes to working with patients.

●Practice infection control standards at all times when working with patients and equipment.

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