Customer Service Assistant Manager
Resume:
Pittsburgh, PA *****
**********@*****.***
SUMMARY:
To locate and secure a position in a positive environment, maintaining a work ethic that is constructive and consistent. EDUCATION:
Associate degree in Math and Science, with a focus on writing, reading, and interpreting data and presentations
CCAC, Pittsburgh, PA —May 2020
EXPERIENCE:
BNY Mellon — 2021 – 2025
Lockbox Manager Technician
-Processed Physical Mail while quickly while diligently checking each piece for signs of potential fraud
-Operated several types of machines (Falcon, Eagle, Gemini) with good aptitude
-Sorted Inventory if needed to.
-Trained new employees
-Honestly, performed well regardless of what random assignment I was given day to day Dunkin Donuts — 2020 – 2021
Assistant Manager
-Kept track of inventory and orders
-Coordinated Workflow and Workforce
-Responsible for understanding and performing multiple positions simultaneously Jimmy John’s — July 1st 2020 - October 3rd 2020
Assistant Manager
-Responsible for all paperwork during all shifts present.
-Manage inventory throughout each shift
-Delegate employees’ duties.
-Opening and closing shop
-Resolve customer disputes
Jimmy John’s — 2017 - July 1st 2020
-Take orders via phone and in person.
-Run counter and cash register
-Occasionally responsible for paper work during shift as well as at close
-Demonstrated initiative by assuming extra responsibilities when they arose. Cornelius O’Brien
Fine Wine & Good Spirits — Fall 2016 - 2017
-Ran the register, as well as inventory
-Often alone on shift. I had to keep track of restocking shelves and customer service simultaneously.
Fiori’s Pizzeria — 2013 - 2016 fall-ish
-flexible position (inventory, customer service, cooking, cleaning, maintenance)
-Communicate and coordinate with team members in a tumultuous work environment.
-Good customer service was a must when dealing with impatient customers. SKILLS
-Multitasker. I find
tasks easier when they
are more engaging.
-Easily grasp new
organization methods
and notations.
-Sort of speak French;
trying to relearn after a
decade of not speaking a
word of it
-Engaging and Energetic
public speaker.
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