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Customer Service Heavy Equipment

Location:
Laurel, MD
Posted:
July 11, 2025

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Resume:

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MICHAEL W. WARREN

*** ****** ******

Newark, NY 14513

315-***-****

mikewarren?*@*****.***

OBJECTIVE: To acquire a positon as a Professional Mechanic, offering opportunity for increasing

responsibilty, advancement and a long career path.

SKILLS: have mechanic and class A driving experience with Heavy freight, fuel tankers, 10

wheel dump trucks with air brakes and heavy equipment while on duty in the U.S. Army,

2s well as towing and operating heavy equipment, while working inthe landscaping

industry. Related business skils are listed below:

Outside & Inside Sales Human Resources

Lead Generation Payroll

Dispatch & Logistics Office Management

Internet Technology Customer Service

Networking & OS Knowledge Project Management & Planning

EXPERIENCE: ARG Trucking, Wadhams Enterprises RIST Freight. Rochester, NY

Driver December 2009 to present

Driver: delivering heating fuel, gas, diesel, propane, asphalt and general freight

+ Interfaced with multiple customers while safely performing driving duties, loading

and unloading,

+ Driver Trainer and worked shop repairing electronics, air systems, mounting rims

and tires, general PM service changing oil, grease fittings, fuel fters.

ITX Corporation Rochester, NY

‘Account Manager October 2008 to March 2009

+ Manage Clients, Sales & Customer Service for web products and services.

+ Retained 100% of my clients after folo Merger with ITX

Holo Media Inc. Rochester, NY

Business DeviOffice Manager December 2008 to October 2008

+ Created new Sales & Performed Account Management

+ Interfaced with multiple clients in need of web design and internet services.

+ Performed Office Management duties and all scheduling

+ Performed all HR duties & Payroll

+ Performed all company Marketing duties.

Transitions Landscape & Design Macedon, NY

\dscape Installer May 2004 to December 2005

Provided complete landscape, drain repair, snow plowing and lawn services to

residential and commercial customers, providing high quality craftsmanship.

+ Operated a variety of large trucks, dump trucks

* Towed various tralers including a 5" wheel to haul heavy equipment and supplies.

* Operated large to small snow plow trucks and salt trucks. used non CDL size

trucks, plowing large commercial locations and multiple consumer driveways.

‘THE SUTHERLAND GROUP, LTD. Rochester, NY

Sales Exect ‘April 2000 to April 2003

+ Sold business class, broadband Internet Services via Inside Sales

+ Provided contracted services for GE Trucking, Ryder Logistics, DSL.net, Qwest

‘Communications, Starband Inc, Arrival Communications, & COVAD

‘Communications

HOUSE OF TROPHIESIWARREN RECOGNITION. Rochester, NY

‘Sales Manager! Vice President July 1997 to March 2005

+ Managed Sales & Production for all goods and services

+ Interfaced with Xerox, Kodak, Wegmans, City of Rochester and Bausch & Lomb

+ Implemented new computer systems with hardware and software upgrades

+ Renovated production shop & showroom facilites to increase sales/production

efficiency

PACESETTER CORPORATION —_Rochester, NY

" Aug. 1996 to July 1997

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