C U R R I C U L U M V I T A E
AKUGIZIBWE YUDITA JOANITA
I am God fearing, and highly Integral, Trustworthy, Dependable, Innovative, Enthusiastic, and Hardworking with a quest for leveraging my excellent marketing skills to create a mark in the organization of my placement by positively contributing to effective teamwork and institutional performance.
C. EDUCATION SUMMARY
2015 – 2018
Makerere University Business School
Bachelors of Science in Marketing Degree
2013 – 2014
Mandela Secondary School - Hoima
Uganda Advanced Certificate of Education (U.A.C.E)
2009 –2012
Mandela Secondary School - Hoima
Uganda Ordinary Certificate of Education (U.C.E)
2002 – 2008
Masindi Junior Primary School
Primary Leaving Education (P.L.E)
D. WORK EXPERIENCE
Oct 2021 to
Office Administrator: MTN - Uganda
date
Responsibilities
Conducting thorough end to end clarification and verification of customer registration documents digitally while ensuring efficiency and accuracy.
Data entry, taking primary responsibility of records and documentation of customer details in line with established processes and quality standards.
Online verification and registration of customers and ensuring they meet the quality compliance requirements.
Customer document verification and complaint management through identifying and flagging any discrepancies or incomplete documentation for further review or follow-up.
Collaborating with team members to maintain consistent verification standards and support continuous process improvement
Mar 2019-Sep
Mobile Money Agent: Hotel Aribas Limited - Masindi
2021
Responsibilities
Process cash deposits from customers in line with set procedures
Pay out cash to customers withdrawing in line with set procedures
Maintain daily records pertaining to customer deposits and withdraws
Undertake daily reconciliations of float and cash balances
Oct 2018-Jan
Product Promoter/Marketer: Golden Marketing Uganda Limited
2019
Responsibilities
Run supermarket Back to School Marketing for Delight products, including Sunlight
Informing customers about the company products
Selling company products
Expanding the market base of the company
Writing reports
Assisting with sales performance review
June –August
Internship Student: Movit Company Uganda Limited, Bunamwaya – Entebbe Road
2017
Responsibilities
Data collection on Customer satisfaction and feedback regarding Movit Products
Conduct school visits for on boarding, as regards customer loyalty partnerships with Movit Company Uganda
Limited for enhanced sponsorship attainment opportunities
Receiving and attending to clients with utmost equality and respect
Marketing Movit Uganda Company and its products both in and around Kampala, and in upcountry towns
Generation of weekly progress reports on executed assignments using Ms Word and Ms Excel
May 2017
Internship Student: Commercial Department, Masindi District Local Government
Responsibilities
Attending to all office clients, both walk-ins and call-ins
Receiving and on-ward forwarding of customer clients, including tracking them to resolution and giving progress updates and feedback to the clients
Ensure all office documents and correspondences are very well filed away
Generation of weekly progress reports highlighting the previous week’s accomplished and pending activities/tasks
E. PERSONAL KEY ATTRIBUTES & SKILLS
Today’s operational environment does not favor organizations that employ staff with yesterday’s skills. The following skills and competencies have always enabled me to excel at these responsibilities;
Administrative Support and Co-ordination
Excellent Customer care, Interpersonal and Communication skills
Confident with IT and the basic office software packages (Word, Excel, PowerPoint etc)
Report & Document Preparation
Working under minimum supervision and team work yet under pressure to beat deadlines.
Excellent ability to motivate and challenge others to improve performance coupled with a strong drive for to learn and ensure self-development.
Comprehensive knowledge of equality and diversity issues
Linguistic
Language Spoken Written
English Fluent Fluent
Runyakitara Fluent Fluent
Luganda Fair Fair
F. HOBBIES AND INTERESTS
Discovering more about my dream career path
Listening to educative music
Reading novels, project reports and any appealing documentations
Meeting new people
Making and maintaining friends
Travelling, Adventuring and Socializing
Computer skills
The Internet, Email and outlook
Proficient in Microsoft Office tools; Word, Excel, PowerPoint
Career drivers
To have a high level of accomplishment at every assigned role
To innovate and be identified with original output
To be able to nourish relationships with others at work
G. REFEREES
1.
Mr. Tugume Martin
Manager Planning and Management
Financial intelligence authority
Email: ************@*****.***
Mob: +256-***-****** or +256-***-******
2.
Mr. Moses Mugisha
Subscriber registration team leader
Mob: +256-*********
3.
Ms. Kengonzi Christine
Former District Commercial Officer Masindi District Local Government
Tel: +256-********* or +256-*********
Certification:
I, Akugizibwe Yudita Joanita, the undersigned, certify that to the best of my knowledge and belief, the above information correctly describes my qualifications, my experience and personality.
Signature: Date: August 2025
D E G R E E T R A N S C R I P T
AKUGIZIBWE YUDITA JOANITA
U A C E T R A N S C R I P T
AKUGIZIBWE YUDITA JOANITA
U C E C E R T I F I C A T E
AKUGIZIBWE YUDITA JOANITA
A. PERSONAL DATA
Name: Nationality: Sex:
Date of Birth: Marital Status: Personal email:
Phone Contacts:
Akugizibwe Yudita Joanita Ugandan
Female
25th March 1997 Single
*********************@*****.***
Cell#: +256-*********
B. PERSONAL PROFILE