Customer Service Data Entry

Kathira Akbar

267-***-**** **************@*****.*** Philadelphia, PA

Objective

• Detail-oriented professional with strong administrative, customer service, and data entry experience. Skilled in accurate recordkeeping, Microsoft Office, Google Workspace, and typing (40+ WPM). Seeking a remote Data Entry Clerk position to contribute accuracy, organization, and efficiency in a fully remote setting. Experience

Cheyney University TRIO Program — Office Assistant September 2023 – May 2025

• Accurately entered and maintained student records, files, and program documentation.

• Answered phones, scheduled appointments, and supported daily office operations.

• Handled sensitive information with confidentiality and attention to detail.

• Assisted staff and students by providing clear communication and administrative support. Walmart — Personal Shopper

August 2022 – February 2025

• Entered and verified customer orders to ensure accuracy and timely completion.

• Maintained organization while multitasking in a fast-paced environment.

• Resolved customer inquiries with professionalism and efficiency. The Wistar Institute — Research Lab Assistant Intern June 2025 – Present

• Entered, organized, and analyzed research data while maintaining accurate lab records.

• Ensured confidentiality of sensitive research information.

• Supported data collection, reporting, and compliance documentation. Five Below — Store Manager

December 2021 – January 2023

• Oversaw scheduling, recordkeeping, and inventory management systems.

• Trained staff on maintaining accuracy in daily reports and transactions.

• Ensured compliance with company policies and procedures while meeting productivity goals.

BBAPM STEM Program — Internship/Poster Presenter

Summer/Fall 2024

• Prepared and presented scientific research data in poster format.

• Collaborated with team members to organize and communicate findings clearly. Education

Cheyney University of Pennsylvania — Bachelor of Science in Biology Pre-Nursing (May 2025)

GPA: 3.5 Honors Program TRIO Scholar

People for People Charter School — High School Diploma (May 2021) GPA: 3.4 Honors Program

Skills

• Typing & Data Entry: 40+ WPM, high accuracy, document preparation, recordkeeping

• Technical: Microsoft Office (Word, Excel, PowerPoint), Google Workspace (Docs, Sheets, Forms)

• Administrative: Filing, scheduling, database updates, email management

• Interpersonal: Strong written/verbal communication, teamwork, independent remote work

• Other: Confidentiality, adaptability, problem-solving

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