Account Executive Customer Service

TM Thomas Machesney

Edgewood, MD ***** 443-***-**** ********@*******.***

Bold Profile

PROFESSIO

NAL

SUMMARY

Highly motivated, and growth-oriented sales professional. Have over 35 years experience in sales and customer service, and credit management as well.

Successfully grown all sales territories from 10%-15%. SKILLS Territory Sales Growth

Results Oriented

Customer Focused

Microsoft Office

Sales Force CRM

Pulse CRM

TMS platforms

WORK

HISTORY

LOCAL ACCOUNT EXECUTIVE 10/2023 to CURRENT

XPO Baltimore, MD

Generate new and existing business and grow revenue within a new territory. Grow customer base and expand all of the XPO less-than-truckload products, and solutions.

Successfully build professional customer relationships and institute improved communications between the sales and operations team. FIELD ACCOUNT EXECUTIVE 04/2023 to 09/2023

Maersk, Formerly Pilot Freight Services Hanover, MD 21076 Sell international, domestic, expedited, and white glove services and solutions to mostly new customers who have not done business with us. The position is 95% prospecting and or cold calling. Use leads generated from my local station, and have performed sales blitzes with my local station manager. Utilize Salesforce as my CRM.

SALES ACCOUNT EXECUTIVE 04/2009 to 02/2023

UPS Freight/TForce Freight Elkridge, MD

Increased sales within territory successfully throughout career through growing by territory 10%-15%.

Continually prospected for new business with driver leads, service center manager leads and cold calling.

Successfully demonstrated to customers cost savings and value in using technology to grow revenue.

Work in collaboration with local operations, sales management, and internal departments to effectively drive excellent customer service. DISTRICT SALES MANAGER 10/2004 to 10/2008

Hellermann Tyton Corp Milwaukee, WI

Surpassed business sales targets to $300,00 to 1.1 million. Established new business in Maryland, DC, and Virginia. Trained distributors and end-users on identification products to grow market share.

EDUCATIO

N

No Degree English

Rutgers University, Camden, NJ

Attended Rutgers University from 09/80 to 05/83, pursuing English as my major. Transferred to Rowan University to change my major and pursue Psychology as my new major.

Bachelor of Arts Psychology, Sales And Management, English 05/1985 Rowan University, Glassboro

Concentration in Sales and Management.

AFFILIATIO

NS

LinkedIn Member for Networking and Career Development.PROFESSIONAL AFFILIATIONS-EDUCATION

Contact this candidate