Customer Service United States
Resume:
Customer Service
Lydia FURAHA
Professional summary
Dedicated and detail-oriented customer service professional with over 5 years of experience in retail and relations. Proven ability to handle high-pressure environments, resolve customer issues efficiently, and maintain a positive shopping experience.
Experience
Cashier
November 2022 - Now
Walmart / United States, FORT WORTH
. Helping customer purchases and returns accurately by providing an excellent service in a fast- paced environment
Customer Care Representative
November 2016 - November 2022
Amazon / United States, Columbus Ohio
. Assist customers with product complains and inquiries in a very good manner by ensuring customer satisfaction.
. Train new employees to learn how to use the company system and policies Bilingual Customer Service
December 2013 - August 2014
Orange Congo / Democratic Republic of the Congo, Kinshasa
. Receiving call from different clients in the world
. Solving with satisfaction customers problems
************@*****.***
United States, FORT WORTH, 7551
SCARLET VIEW TRAIL
Education
Bachelor Degree in accounting
2009 - 2012
The superior institute of commerce
Democratic Republic of the Congo, Kinshasa
Skills
Exceptional communicati-
on and interpersonal
skills
Strong problem-solving
and conflict resolution
abilities
Ability to work
in fast-paced
environments
Team-oriented with
excellent time
management skills
Communication
Interpersonal Skills
Languages
French Swahili Lingala
English
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