Delivery Driver Customer Service
Resume:
TAQUNA CLENTSCALE
Philadelphia, PA *****
*********@******.***
Professional Summary
Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction. Dependable and service- focused delivery driver motivated to deliver consistent, prompt and courteous service. Reliable and energetic professional provides prompt, seamless access to supply. Veteran driver over several years delivers energetic approach to meeting expectations. Hardworking delivery driver with several years of experience in warehouse shipping and receiving, including forklift operation, merchandise loading and maintaining on-time deliveries. Detail-oriented self-starter and team player familiar with dot regulations and order verification processes. Accuracy-first approach to delivery. Reliable Delivery Driver with background in ensuring prompt, safe delivery of goods while maintaining excellent customer service. Strengths include route planning, time management, and problem-solving skills. Previous work has made significant impact on improving efficiency and satisfaction rates for businesses served. Highly- motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Class A CDL Driver
Ez freight-Philadelphia, PA
February 2025 to Present
I deliver goods locally driving a 53’ long tractor trailer Delivery Driver
Amazon-Philadelphia, PA
February 2024 to July 2024
• Received daily delivery instructions and route assignments from dispatch.
• Ensured accurate completion of all paperwork associated with deliveries.
• Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
• Loaded, secured, and unloaded cargo in a safe and timely manner.
• Maintained accurate records of goods delivered and collected payments as required.
• Verified accuracy of items loaded onto truck against shipping documents.
• Communicated regularly with dispatch regarding any delays or issues encountered on routes.
• Provided excellent customer service by answering inquiries about products or services being delivered.
• Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
• Responded promptly to emergency situations involving vehicles or personnel on the roadways.
• Cleaned interior and exterior of delivery vehicle at end of shift as needed.
• Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
• Performed pre-trip inspections of delivery vehicle according to company guidelines.
• Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
• Stayed up-to-date on changing local roads and construction areas that may affect routes.
• Monitored fuel level throughout shift and refueled when necessary.
• Drove safely in all weather conditions including rain, snow, sleet, ice.
• Checked tires for proper inflation before leaving on each route.
• Transported and safely delivered items to prevent damage or loss.
• Navigated routes with relevant map programs and GPS Systems.
TECH2 Sugaright, LLC-Fairless Hills, PA
April 2022 to January 2024
• Prioritized and organized tasks to efficiently accomplish service goals.
• Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
• Utilized various software and tools to streamline processes and optimize performance.
• Updated and maintained databases with current information.
• Conducted testing of software and systems to ensure quality and reliability. Quality Controller
Northeast Building Products-Philadelphia, PA
January 2018 to March 2022
• Provided training to staff on proper testing techniques, equipment use, and safety protocols.
• Analyzed data from experiments or tests to identify trends or areas needing improvement in the production process.
• Documented nonconformism using a corrective action system, including identification of root cause analysis and implementation of corrective action plans.
• Maintained records of inspection results, test data, and other related information.
• Performed daily quality checks of finished products to ensure adherence to customer requirements. Education
commercial drivers license (Training program)
All State Career School-Essington, PA
February 2024 to October 2024
High School Diploma
Upper Darby Senior High School,-Drexel Hill, PA
June 2013 to June 2013
Commercial Driver's License (CDL)
Class A
Expires: August 2027
State: PA
Skills
• Package scanning
• Valid Driver's License
• Product Promotion
• Vehicle Inspection
• Tractor-trailer driving
• Time management skills
• Documentation And Reporting
• Teamwork and
• Cargo Handling
• Valid CDL Driver's License
• Positive Attitude
• Safe Driving
• Delivery Scheduling
• Goods Transport Collaboration
• Skilled forklift operator
• Pre-Trip and Post-Trip Inspections
Certifications and Licenses
Driver's License
CDL
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