Data Entry Clerk

Philip Ross

**********.******@*****.***

Denver, Colorado

U.S. Citizen

EXPERIENCE

Project Manager Autobongs LLC Denver, CO

Jan 2023 – Present

Autobongs is an e-commerce platform serving the emerging smoke shop industry.

• Responsible for overall e-commerce functionality to ensure excellent customer satisfaction.

• Managed technical staff to implement a Shopify-based e-commerce site.

• Directed UI/UX designer to create a practical interface aligned with brand goals.

• Selected and oversaw the implementation of an AI-powered chatbot and virtual assistant for managing customer inquiries, ordering, shipping, and returns.

• Led the integration of an AI-driven recommendation engine for product selection and SEO product tagging.

• Developed and implemented AI prompts with ChatGPT to optimize business workflows. Technologies: Shopify, WordPress, HTML, CSS, JSON, Figma, ChatGPT, Hubspot, MS Office, Google Sheets, Google Calendar

Webmaster & Developer InfoMaker Inc. Remote

Sept 2019 – Dec 2022

InfoMaker Inc. is a business intelligence consulting firm.

• Diagnosed and resolved technical issues, improving system reliability and delivering user-focused solutions for business intelligence applications.

• Enhanced system interfaces and collaborated in technical discussions to resolve common challenges.

• Managed InfoMaker Inc.'s websites to ensure optimal performance and user experience using HTML5, CSS, and database management with SQL and NoSQL. Manager, Client Outreach & Relations 710 Decibels San Diego, CA & Los Angeles, CA Jan 2017 – Sept 2019

Developed customized marketing solutions for cannabis companies and prospective clients, including entrepreneurs, musicians, and actors launching cannabis brands.

• Built strong client relationships through networking and communication across multiple projects.

• Managed marketing and social media teams for cannabis clients using data-driven strategies.

• Designed outreach campaigns to acquire new clients, focusing on innovation and industry growth. Operations Manager Dark Roots, Inc. San Diego, CA 2016 – 2017

Medical edibles and extract vendor serving the California cannabis market.

• Researched and supported the filing process for a California Medical Marijuana vendor license, ensuring compliance with all state, federal, and local regulations.

• Oversaw the edibles department, including extraction, cooking, packaging, compliance management, budgeting, R&D, and co-branding collaborations.

• Directed company operations, marketing initiatives, and quarterly R&D projects. Owner & Sound Engineer Ross Sound, Inc. San Diego, CA 2012 - 2016

Sound engineering contracting service specializing in recording, post-production, and live events.

• Managed client relations for film recordings, sound design, and post-production services.

• Oversaw business operations, contractor management, and client networking efforts.

• Produced live sound for private events, concerts, weddings, music festivals, and houses of worship.

EDUCATION

Full Stack Engineer Program University of California, San Diego 2019 Audio Engineering, Associate Degree The Recording Arts Center, San Diego 2012

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