Customer Service Auto Parts

Jesse Posadas Cell phone: 805-***-**** *** W Santa Barbara St.

Unit G

Santa Paula, CA 93060

Jesse C. Posadas

Efficient Auto Parts Manager who skillfully applies extensive knowledge

of auto parts and basic vehicle maintenance on various makes and models. Adept at quickly identifying problems with various parts. Proficient at dealing with customers, troubleshooting and resolving service issues.

Core Qualifications

•Wide range of experience installing and selling auto parts

•Adept at efficiently dealing with a variety of customer service matters

•Ability to perform initial diagnostic evaluations and assess vehicles

•Capable of issuing invoices and producing profit and loss statements

•Ability to drive company vehicles and provide remote service

•Capable of multitasking while maintaining quality standards • Extensive communications and organizational skills.

Experience Wholesome Parts Specialist:

02/2024- 06-2024 Fast Undercar Newbury Park CA.

•Automobile parts sales

•Quality Controller

•Dispatcher of wholesale drivers

•shipping and receiving

•Forklift driver

•Inventory Control

•Bill of lading receipts

•Receiving inventory in system

Inspector:

11/2020- 12/2023 Calavo Growers of California. Santa Paula, CA

•Inspection of fruit

•Quality controller

•Reports of quality

•Reporting of shipments receipt

•Inventory control

•Scheduling shipments

Salesman:

04/2018- 01/24 Self-employed. Phoenix, AZ/ Santa Paula CA • Merchandise buyer

•Sales

•Inventory Control

•Clerical reports

Parts Director:

10/2017- 04/2018 Camelback Hyundai and Kia Phoenix, AZ

•Parts Sales

•Wholesale

•Inventory/Stocking

•Customer Service

•Vendor Relations

•Supervise Staff

Parts Retail Sales Advisor:

08/2017-10/2017 Avondale Toyota Avondale, AZ

•Retail Parts Sales

•Wholesale

•Inventory/Stocking

•Customer Service

Assistant Store Manager:

04/2017-08/2017 NAPA Auto Parts Phoenix, AZ

•Supervises Staff

•Sales

•Wholesale

•Inventory/Stocking

•Nightly Deposits

Parts Director:

03/2000-01/2017 Larry H. Miller Hyundai Peoria, AZ Parts Sales 01/2017-03/2017 Larry H. Miller Toyota Peoria, AZ.

•Inventoried/maintained all parts and prepared purchase orders

•Updated database of available parts and adjusted stock accordingly.

•Performed potential employee interviews and made hiring decisions.

•Maintained payroll database

•Maintained stock of auto parts and handling ordering procedures • Assisted with diagnosing auto problems during busy periods.

•Arranged for the ordering of special parts per customer request

•Maintained consistent inventory of auto parts and products

•Trained new hires and updated employee training materials.

•Ensured that customer service standards were maintained.

**KEY STRENGTHS**

Customer Relations Development

Account Management

Sales and Revenue Generation

Market Research and Analysis

Business Outreach Strategies

Promotions and Sales Tactics

New Business Development

Competitive Market Growth

Performance Management

Effective Presentation Skills

**ADDITIONAL SKILLS**

Leadership, Negotiation, Vendor Relations, Customer Satisfaction,

Communication, Interpersonal, Responsible, Computer and Typing

Education:

Santa Paula Union High School, Santa Paula, California.

Program Experience:

CDK, Hyundai Parts Online Catalog, SnapOn Catalog, Excel, OpsTrax, PartsTrader, Matrix Oil Systems, Super Service System, Parts Link.

Contact this candidate