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Customer Service Representative

Location:
Cincinnati, OH
Posted:
September 08, 2025

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Resume:

Blanca Lizeth Loera

El Paso, TX *****

***********@*****.***

+1-915-***-****

Professional Summary

Phone number : 915-***-****

Email : ***********@*****.***

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Assistant Manager

Myan Management-El Paso, TX

July 2023 to Present

Costumer services, renew tenants lease contracts, compliance’s, leasing apartments, entering rent closing monthly reports as work orders, compliances reports, finalized rent payments reports deposits to bank, work with faxing machines, emails and working with diferent type of new programs like one- site, scanning documents.

Customer Service Representative

CVS Health-El Paso, TX

April 2020 to June 2023

Check patient insurances,pre-aprove medical insurances for medications Alorica Customer Service Representative

Alorica Calling Center-Texas

December 2017 to March 2020

Sales representative

Customer services

Team leader

inbound and outbound call representative

Work for direct tv and bank of American

Laquinta inn

La Quinta Inns & Suites-San Antonio, TX

July 2014 to October 2017

Customer services representative

Attending clients

Cashier

Front Desk Clerk

Koolsmiles smiles-San Antonio, TX

June 2014 to September 2017

Assisting costumers, dismiss patients, read chart procedures,assist with next visit appointment,read treatments plans,check for patients insurance approvals. Front Desk Assistant/Receptionist

Koolsmiles smiles-San Antonio, TX

December 2013 to December 2016

answering calls, scheduling appointments,dismissal of patients, Confirmation of appointments with patients, checking insurances Front Desk Receptionist

Koolsmiles smiles-San Antonio, TX

July 2013 to December 2016

Helping with billing and insurance claims

Keeping track of supplies and inventory

Making sure billing is accurate and kept up to date Updating patient records

Dental treatment planning and charting

7 eleven

7-Eleven

December 2012 to May 2013

Costumer services

Cashier

Accounting and inventory

Team leader

Education

GED EQUIVALENT High school diploma

Socorro ISD-Texas

January 2023 to May 2023

Skills

• Outside sales (5 years)

• Account management (10+ years)

• Store management

• Insurance Sales (5 years)

• Cash Handling (10+ years)

• Customer service

• Sales Management (10+ years)

• Sales Support (10+ years)

• Accounting (10+ years)

• Merchandising (10+ years)

• Pricing (10+ years)

• Cash register

• Business Development (5 years)

• Salesforce (2 years)

• Property Leasing (5 years)

• Supervising experience

• Retail sales

• Fair Housing regulations (10+ years)

• Retail management

• Upselling (10+ years)

• Sales

• Leadership

• Event Planning (10+ years)

• Inventory control

• Microsoft Excel (5 years)

• Assistant Manager Experience (6 years)

• Team management

• Negotiation (10+ years)

• Office Management

• Inside sales (5 years)

• Telemarketing (10+ years)

• Management (5 years)

• Customer support (10+ years)

• Recruiting (5 years)

• Communication skills

Languages

• Spanish - Expert

• English - Fluent

Certifications and Licenses

Driver's License

BLS Certification

March 2025 to March 2027

BLS AND AED certified

Medical terminology experience 1 yr



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