Project Management Scrum Master

RINA GELFMAN, MBA, CSM

Jersey City, NJ ***** ********@*****.*** 917-***-**** LinkedIn

EXECUTIVE LEADERSHIP IT PROJECT MANAGEMENT AGILE METHODOLOGIES

Experienced IT professional with a strong foundation in ITIL best practices and the Software Development Life Cycle (SDLC). Certified Scrum Master (CSM) with expertise in agile methodologies, team facilitation, and iterative development. Adept at streamlining processes, optimizing operational efficiency, and driving successful project outcomes while adhering to industry standards. Highly skilled in cross-functional collaboration to enhance service management and software development initiatives, with a steadfast commitment to quality and continuous improvement. Whether guiding a team through a sprint or resolving complex project challenges, I remain focused on creating value, delivering excellence, and ensuring stakeholders and customers feel heard, understood, and prioritized. Ready to lead with purpose and agility in the next professional endeavor.

SKILLS

Development & Programming: C# VisualStudio .NET Visual Studio Code Angular RESTful APIs /JavaScript HTML DHTML CSS

Cloud & Automation: Azure DevOps Microsoft Power Automate, Microsoft Power Apps, CI/CD pipelines

Data & Reporting: SQL Server Power BI SharePoint

Skill Summary:

●Risk Mitigation

●Facilitation

●Reporting & Analysis

●Conflict Resolution

●Generative AI

● Budgeting & Costs

●Change Management

●Technology Proficiency

●Agile Project Management

●UX Design

● Strategic Project Planning

●Continuous Improvement

●Stakeholder Management

●Coaching & Mentorship

●Technical Documentation

KEY ACHIEVEMENTS

Team Leadership: Directed a cross-functional team of 15+ developers, successfully overseeing the planning, execution, and continuous support of high-visibility enterprise projects, ensuring timely delivery and adherence to budgetary constraints while fostering a collaborative team environment.

System Implementation: Led the end-to-end deployment of a comprehensive project management solution, seamlessly integrating front-end components with Oracle ERP, Remedy, and SharePoint Online, resulting in enhanced system interoperability and streamlined workflows.

Solution Architecture: Engineered custom application solutions leveraging Azure cloud technologies, API integration, intuitive front-end design, and robust database frameworks, delivering scalable and innovative systems tailored to meet complex business requirements.

Agile Project Management: Led Agile transformations by optimizing Kanban management, enhancing sprint planning, and driving continuous improvement, resulting in an increase in team velocity, reduction in sprint disruptions, and improved stakeholder alignment for faster, high-quality deliveries.

PROFESSIONAL EXPERIENCE

IPC Systems, Inc.

Senior Manager, IT Support & Application Development 2021 – 2024

●Served as Scrum Master and Project Manager, tracking team deliverables and ensuring adherence to Agile principles. Facilitated key Scrum events, including daily standups, sprint planning, backlog grooming, and sprint reviews, to drive continuous improvement and timely delivery.

●Managed end-to-end project execution, leading a diverse team of 10+ professionals in the development of portals and advanced API solutions. Oversaw timelines, scope, and resource allocation to ensure the successful implementation of custom development, enhancing system efficiency and scalability while driving strategic business objectives.

●Crafted clear and comprehensive business and technical documentation, including requirements and functional specifications, ensuring seamless communication between stakeholders and development teams throughout the project lifecycle.

●Collaborated closely with business owners to gather system requirements and develop detailed functional and technical design documentation that aligned with business goals and technical feasibility.

●Architected and implemented custom application solutions, leveraging Azure, APIs, front-end design, and database design to drive innovative system transformations. Played a key role in modernizing internal systems through CI/CD infrastructure Azure and DevOps, enhancing deployment efficiency and reliability.

●Developed dynamic Power BI reports that transformed complex data into actionable insights, empowering multiple business units to make data-driven decisions and improve organizational performance.

●Managed the full application lifecycle, applying systematic methodologies for designing, developing, testing, and deploying solutions that met business needs and exceeded quality standards.

●Led the migration of SharePoint Team Sites from on-premises to SharePoint Online, ensuring a smooth transition and minimal disruption to business operations while enhancing collaboration and efficiency.

Manager, Technical Lead 2019 – 2021

●Guided and mentored a team of developers, strategically planning and managing the execution of high-impact, enterprise-level projects using Agile methodologies. Delivered all initiatives on time and within budget, consistently exceeding stakeholder expectations.

●Designed and built robust web-based applications for both internal and external use, leveraging technologies such as Angular, Restful APIs, Visual Studio .NET, SQL Server, SharePoint, HTML, CSS, JavaScript to deliver seamless user experiences.

●Authored comprehensive business and technical documentation, including requirements and functional specifications, ensuring alignment and effective collaboration between stakeholders and development teams.

●Streamlined project workflows by fostering Agile best practices, enabling iterative development, regular stakeholder feedback, and continuous improvement across all projects.

●Integrated cross-functional technologies to enhance operational efficiency, combining front-end development expertise with backend system optimization for scalable and secure solutions.

Senior Developer 2005 – 2019

●Engineered and developed secure front end and back end solutions for internal and external applications using object-oriented programming principles with C#, .NET Framework, Angular and APIs, while maintaining robust version control with TFS and DevOps.

●Architected application and database workflows, designing and optimizing SQL stored procedures, triggers, and functions to enhance system efficiency and data integrity.

●Developed dynamic SSRS reports and dashboards, transforming complex datasets into actionable insights leveraged across all business functions for strategic decision-making.

●Led the implementation of enterprise-wide system upgrades, including Remedy, SharePoint, and Oracle, ensuring seamless global adoption & improved operational performance.

●Customized and optimized SharePoint on-premises environments, executing page design, master page updates, web part configurations, security management, PowerShell scripting, and custom list creation to meet organizational needs.

Standard & Poor’s

Manager & Technical Lead, IT 1998 – 2004

Led and managed software developers, providing technical guidance, mentoring, and oversight to ensure the successful delivery of high-quality software solutions aligned with organizational objectives.

Partnered with analysts to transform business needs into actionable designs, creating logical data models, reviewing use cases, developing flow diagrams, and performing object-to-relational mapping. Conducted thorough design reviews and walk-throughs to ensure alignment with business requirements.

Designed and implemented a multi-user tracking system for recovery values of public debt instruments in default. This innovative solution supported the Portfolio Management Data team and Standard & Poor’s Recovery Study, enabling more accurate financial analysis and decision-making.

Developed and supported scalable database applications using Access and SQL, successfully deploying them across 40+ major U.S. banks. Managed SQL Server databases to ensure data integrity and optimal performance for critical financial operations.

ADDITIONAL EXPERIENCE

Robert Fleming Inc. – New York, New York

International Equities Business Analyst

Kidder Peabody Group, Inc. – New York, New York

Programmer

EDUCATION & CERTIFICATIONS

Scrum Master Certification (CSM) Scrum Alliance

Azure Fundamentals Microsoft

Masters of Business Administration, Finance Fordham University – New York, NY

Bachelor of Science, Mathematics & Computer Science Pace University – New York, NY

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