Service Representative Customer

CAREER OBJECTIVES

WORK EXPERIENCE

Insurance Verification Specialist

Awesome OS (Happier Living)

I am an independent person with proven

competence in various areas suitable to my

acquired skills. Self-motivated, versatile,

passionate, and deeply committed to creating

a dynamic and supportive environment in the

workplace. Highly knowledgeable in integrating

technology for effective and efficient services.

I am looking to contribute my knowledge and

skills in a workplace that offers a genuine

opportunity for career progression.

Does inbound, outbound calls and emails, and handling benefits and eligibility of the patients, and also following up with claims that were sent to insurance companies. TIAMSON

PERSONALITY

RELATED SKILLS

Good Communication Skills

BEAVER LLOYD

TECHNICAL

RELATED SKILLS

March 2020 - September 2022

Provider service representative

Concentrix (Cigna)

a provider service agent for an insurance company. Does inbound calls for all providers who are inquiring about details specifically on eligibility, benefits, claims, and appeals.

September 2022 - June 2023

Teamwork and Leadership

Responsible and Timely

Knowledgeable in medical

terminology

Microsoft Office Word

Majority of the major HMO

provider portals

Microsoft Excel

Outbound and inbound soft-

July 2023 - July 2025 phone and hard-phone usage

FGC+

Census management/Medical

Biller/Medical Encoder

Me as a medical biller is responsible for sending bills to insurance providers and patients, documenting patient admissions and discharges to specific facilities, and following up with insurance companies regarding claims and benefits. Additionally, I reconcile bank statements when insurance or patient payments are reflected in the bank statements.

Athena

Availity

Contact this candidate