Warehouse Worker Order Picker

Troy, OH / 937-***-**** / zoenickel.****#gmail.com

Zoe Nickel

Obtain employment with a company that offers a positive atmosphere to learn & implement current skills and build upon them. Willing to better myself, professionally, and grow within a company. Skills

● Natural Leader/ Problem Solver

● Ability to Multi-task

● Sense of Urgency to Complete tasks

● Self-sufficient

● 7 years of SAP experience

● Ability to build and maintain customer relationships

● ISO Internal Auditor

● Excellent Telephone Demeanor

Experience

Target Distribution / Warehouse worker West Jefferson, OH 2022 - 2023

● Daily Tasks Included: Inspect and drive an order picker to pull orders for customers and stores. Maintained an average of 160 to 180 PPH. All while adhering to safety standards. Auditor / Clopay / Pete Deluke Troy, OH

2018 – 2019

● Daily Tasks Included: Sort & Audit all manufacturing KQI’s, Scan KQI’s into the system & file accordingly, sent out Random Door, Hardware, Track, & Shipping Audits. Service Administrator / AIDA America Dayton, OH

2015 – 2017

● Daily Tasks Included: Customer Communication via Phone, fax, email, resolving billing issues, open & closing dept. orders, & aiding Service Eng. & Mgt. with any admin. needs

● Entered Timesheets & Approved Expenses for (18+)

● Acknowledged & Processed Customer PO’s

● Rewrote, created, reviewed, & updated, all the Service ISO Controlled Documents Tool Crib Attendant / Encon Inc. Dayton, OH

2014 – 2015

● Daily Tasks Included: Maintained inventory for all plant needs (Maintenance, Safety, & Production), Shipping/Receiving, Created PO’s with Plexus, Negotiated Cost, Occasionally Arranged Repairs to help Preserve the budget, Grounds Keeping, & Supporting Maintenance team. On-Site Service Consultant / W. W. Grainger Dayton, OH 2013 – 2014

● Daily Tasks included: communicating with customers via Phone, fax, email, order follow-up, troubleshooting complex Billing/Technical issues & a full weekly route of onsite visits

● Collaborated with purchasing agents, maintenance techs, & upper management at numerous local facilities

● Maintained various Customer Inventory on-site and assisted with any needs that would arise

● Mentored with an Account Manager; even taking on a few of his accounts in a sales capacity (accounts grew significantly)

Customer Service Associate / W. W. Grainger Dayton, OH 2009 – 2013

● Daily Tasks Included: Order Entry at the counter, via fax, email, & phone, shipping/receiving, etc.

● 10.09-01.11 worked in small branch only 2 FT & 2 PT operated without management the entire time

● Consistently focused on delivering exceptional customer service while furthering my product knowledge.

● Participated in placing, closing, and receiving a third party order over $50k overnight while in New York for hurricane Sandy recovery

● Awarded employee of the quarter for Q1 in 2013 of 23,700 employees Education

2008 – 2010

Associates of Arts Medical Administration University of Phoenix

● Finished with a 3.68 GPA

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