Data Entry

JOYCE A. MITCHELL

**** ******* **** ** · Lucama, NC 27851

*****.**********@*****.*** · 252-***-****

Objective

Motivated and diligent individual seeking an entry level- position where strong administrative skills, customer service, and adaptability can contribute to team success. Employment History

Truist- Card Payments Operations Business Specialist llC Mar 2020- Mar 2025

• Reviewed and processed client consent applications; prepared client letters and managed mailings. Workflow Queue

• Managed returned mail and processed requests in TSYS system.

• Supported special projects and ensured records compliance.

• Utilized Microsoft Word and Excel for data documentation and reporting.

• Sent reprinted billing statements and card agreements upon client requests.

• Adapted quickly to new systems and contributed effectively in team environments Adecco Temp – BB&T – Bank Card Processing Specialist May 2018 – Mar 2020

• Reviewed and processed overdraft and auto-pay reports via FIS.

• Handled returned mail and created client communications.

• Processed address change requests and supported special projects.

• Prepared work for imaging and maintained accurate documentation. G4S Secure Solutions – Human Resources Specialist

Apr 2016 – Mar 2018

• Managed applicant flow and job postings through ATS

• Conducted interviews, background checks, and new hire onboarding.

• Maintained compliance with employee records and contractual documentation.

• Entered personnel data into PeopleSoft HR system and processed I-9 and E-Verify forms.

G4S Secure Solutions / Guardsmark LLC – Security Supervisor / Admin / Trainer Sep 1998 – Apr 2016

• Oversaw daily operations, staffed schedules, and conducted employee training

• Managed administrative tasks including ID badge creation, work order tracking, and monthly reporting.

• Edited web pages and maintained record-keeping systems. Education & Training

James B. Hunt High School – Wilson, NC

High School Diploma

Graduated: 1980

U.S. Army – Truck Driving School – Fort Dix, NJ

Completed: 1980

Gained military-based logistics and transportation training. Wilson Tech Community College – Wilson, NC

Effective Teaching & Computer Applications Coursework Completed: Jan 2005

Enhanced instructional techniques and computer literacy.

• References: Available upon request

Contact this candidate