Advocate
Resume:
Fort Wayne, IN *****
*******@********.***
Ellen J. Battle
Summary An articulate, highly skilled and trustworthy self-starter with excellent leadership, creativity, problem solving and interpersonal skills, offering extensive customer service and crisis service assistance. Education 09/03-05/05 Ivy Tech Community College Fort Wayne, IN Associates of Applied Science, Office Administration
Concentration: Medical Billing, Coding, Insurance Employment 01/07 - present YWCA of Northeast, IN Fort Wayne, IN Domestic Violence Shelter
Case Manager
Supervise the daily operation of Women’s shelter and assist clients with any personal needs
Provide support and short-term counseling, childcare, transportation and help clients set and meet goals
Conducts a client/family assessment that includes identification of barriers, such as housing, employment, health care, and any other social or emotional challenge that interferes in their ability to main safety through elimination of violence in the home.
Answer crisis calls and process necessary paperwork for new clients.
Certification
CPR Adult and Child Fort Wayne, Indiana
American Red Cross
Completed 09/14/2017
Expires 09/19
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