Nursing Assistant Certified

Kimberly Jackson

Hopewell, VA *****

804-***-**** ************@*****.***

Objective

Experienced healthcare professional with 26+ years in long-term care, medical administration, and staffing leadership. Seeking an Administrator in Training (AIT) position to pursue Nursing Home Administrator licensure in Virginia. Dedicated to patient rights, regulatory compliance, and excellence in elder care. Education

Bachelor of Science in Healthcare Administration (in progress) Purdue University - West Lafayette, IN Expected Completion: 2025 Associate Degree in Healthcare Management

Ultimate Medical Academy - Clearwater, FL Graduated with Honors Certifications & Licensure

- Certified Nursing Assistant (CNA) - Active

- CPR & BLS Certified

- First Aid, AED Certified

- Certified Administrative Professional

- Professional in Human Resources

- Member of Sigma Pi Phi Honors Fraternity

Core Skills

- Long-Term Care & Memory Care

- Resident Rights & HIPAA Compliance

- Scheduling & HR Coordination (Kronos, PointClickCare)

- Budgeting, Inventory & Supply Chain Oversight

- Admissions, Staffing & Orientation Leadership

- ICD-10, Medical Billing & Insurance Claims

- Staff Supervision & Conflict Resolution

- EHR/EMR (Epic, PCC) Microsoft Office Suite

Professional Experience

Staffing Manager / Central Supply Manager

Waverly Health Center - Waverly, VA Feb 2024 - Present

- Coordinate full hiring and onboarding process for staff

- Oversee medical supply budgets and inventory control

- Lead staff orientation and scheduling

Psychiatry Registrar

VCU Health - Richmond, VA Mar 2023 - Present

- Schedule appointments and verify insurance for new mental health patients

- Handle billing and coding support for children and adults Founder & Certified Life Coach

Always Have a Plan LLC - Hopewell, VA Oct 2022 - Present

- Provide personalized guidance on life planning, health, and goal setting Senior Medical Billing Specialist

Jackson Billing Services LLC - Richmond, VA Jun 2021 - Present

- Manage medical claims, revenue cycles, code reviews, and HIPAA compliance

- Lead training and client management

Residential Manager

Helping Hands Residential - Richmond, VA Feb 2010 - Aug 2018

- Directed daily operations of senior care facility

- Supervised staff, developed programs, and managed budget and staffing Admissions Coordinator/Director (Volunteer Role)

ManorCare Health Services - Richmond, VA Oct 2010 - Aug 2012

- Supported resident admissions, PPD census reporting, and family engagement

- Gained exposure to facility marketing and business operations CNA & Clinical Support Roles

Various Facilities - Richmond, VA Region 2003 - Present

- Delivered hands-on personal care, recorded vitals, and supported ADLs

- Worked in skilled nursing, veterans care, and hospice environments Awards & Recognition

- Graduated with Honors - UMA

- Scholar Roll (3 Semesters)

- First Semester Honors - Healthcare Management

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