Customer Service Data Entry
Resume:
EXPERIENCE
Self Employed
August **** - Present Imani J. Nail Salon, Passaic, Nj
Data Entry /Customer Service Rep
September 2001 - June 2003 Lisanti Foods, INC., Totowa, NJ Customer Service/Telephone Operator
December 1998 - May 2001 Metro One Telecommunications
, Secaucus, NJ
• Salon Owner
• Self Employed for 18+ years
• Experienced Nail Technician
Provided efficient and courteous service to customers at all times.
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Participated in ongoing training to enhance own job skills and knowledge.
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Experienced with social media and communications
platforms.
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• Assisted with new hire orientation and employee training. Focused on learning new skills and staying updated with industry changes.
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Responded quickly to meet customer needs and resolve problems.
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Answering a heavy volume of phone calls from numerous restaurants to place stock orders.
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Assist customers with late orders and product line information
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• Verify invoices,credit memos and file back up paperwork. Entered numerical data into databases in a timely and accurate manner.
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Corresponded with client through email,telephone, or postal mail.
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Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
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Committed to delivering excellent customer service while working in a fast-paced environment.
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CONTACT
****************@*****.***
Belleville, NJ 07109
CAREER OBJECTIVE
Motivated individual with over 20
years of experience working for
multiple companies, delivering high
quality sevice. Highly detail-oriented
and organized self starter who
performs well independently to get
the task done to satisfy the clients. I
offer a strong work ethic with a
positive attitude. I'm a fast learner
and always willing to learn as I go as
long as the hiring company is willing
to offer a training. My objective is to
work at a fast paced job that would
enable me to expand and build many
of my skills in a professional
business environment.
DAYSI C. RIVERA
CUSTOMER SERVICE REPRESENTATIVE
• 411 Operator for Nationwide Wireless Callers.
Providing Information such as Reservations to Restaurants, Movie Listing, and Driving Directions to Different Locations.
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• Answering Inbound Calls, Data Entry, and Credit Memos Listened to customer requests, referring to directories to answer questions and provide telephone information.
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Called prospective customers by operating telephone equipment and automatic dialing systems.
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Handled customer complaints and escalated issues to a supervisor when necessary.
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EDUCATION
License In Nail Technician
September 2003
Capri Institute, Clifton, NJ
Paralegal
March 2002
Berkeley College 2002, West Paterson, Nj
Paralegal
April 2001
Passaic County Community College, Paterson, NJ
High School Diploma
June 1996
Passaic High School, Passaic, NJ
Relevant Coursework
• Diploma
SKILLS
• Customer service
• Computer literate
• Fast Learner
• Bilingual
• Client Service
• Type 45+ words per minute
CERTIFICATIONS
• Nail Technician
LANGUAGES
Spanish
Bilingual
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A FAST PACED LEARNER. I'M WILLING AND
ABLE TO LEARN NEW THINGS.
Willing to explore new platforms and learn new things to help me grow and benefit any job that I will perform.
Contact this candidate