Care Representative Data Entry
Resume:
Angela Murray
Registration Specialist
Balch Springs, TX 75180
***********@*****.***
Dynamic and dedicated professional with over 10 years in the industry. Passionate and skilled health care representative, specializing in sustaining a solid patient relationship. Core Qualifications
• Knowledgeable in MS Word, PowerPoint, Excel
• Team management
• Detailed - oriented
• HIPPA certified
• Results - driven
• Excellent problem solver
• Billing
• Insurance Verification
• Excellent communication, written and verbal
Work Experience
Salvage Specialist
Kemper Insurance - Dallas, TX
April 2021 to February 2024
• Reviews automobile salvage file to determine if the vehicle has been moved to a storage area.
• Negotiates with storage facilities to minimize the amount of advance charges.
• Ensures that salvage is stored at an approved facility, arranges for pick up or movement, as appropriate, or attempts to work with the storage facility to negotiate a competitive price and to leave salvage at the facility until sale/disposal.
• Assists adjusters by sending appropriate total loss paperwork to the vehicle owner. Provides assistance to the vehicle owner by answering questions and by providing directions on how to correctly complete the total loss paperwork.
• Learns and maintains thorough knowledge of state salvage and title laws for assigned states. May provide assistance to claim representatives by answering questions regarding state salvage and title laws, including owner-retained salvage laws and salvage title laws, upon request. Registration Representative
Methodist Charlton Hospital
June 2018 to April 2021
• Collected and processed copayments, self-pays, and insurance deductibles.
• Obtained patient demographic, medical history, complaints and allergies.
• Performed clerical duties, such as word processing, data entry, answered phone.
• Communicated with the physician practices in a respectful and timely manner to ensure timely submission of all inquiries and questions.
• Ensured safe care to patients, adhering to policies, procedures, and standards.
• Schedule patient.
• Discharge
• Checking patient in and out.
• Verifying patient insurance.
Registration Specialist
Parkland Health - Dallas, TX
September 2016 to November 2017
• Collected and processed copayments, self-pays, and insurance deductibles.
• Obtained patient demographic, medical history, complaints and allergies.
• Performed clerical duties, such as word processing, data entry, answered phone.
• Communicated with the physician practices in a respectful and timely manner to ensure timely submission of all inquiries and questions.
• Ensured safe care to patients, adhering to policies, procedures, and standards. Hospital Bill Review Analyst
Corvel Corporation - Dallas, TX
June 2006 to September 2016
• Processed medical bills for TX Workers' Compensation facilities for ASC
• Obtained and verified pre-authorizations, pre-certification, and pre-quotes.
• Monitored Epic for effectiveness of registration and assisted weekly reports.
• Conducted Quality Assurance to insure work was in compliance with TX Workers' compensation.
• Assessed daily work load for proficiency and made necessary changes for zero payout deficiencies. Education
High school diploma in General Studies
Hillcrest High School - Dallas, TX
Skills
• Epic
• Insurance Verification
• Workers' Compensation
• Hospital Experience
• HIPAA
• Quality Assurance
• Word Processing
• Medical Billing
• ICD-10
• Laboratory Experience
• Medical Records
• Medical Coding
• CPT Coding
• EMR Systems
• ICD-9
• Medical Office Experience
• Front Desk
• Customer Service
• Experience Administering Injections
• Cash handling
• Medical terminology
• Microsoft Office
• Customer service
• Clerical experience
• Front desk
• Hospital experience
• Epic
• ICD-10
• ICD-9
• Cash handling
• Medical coding
• Typing
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