Data Entry, Customer Service, Web Design, Computer Proficiency

BRETT PLUTH, MBA

**********@*********.*** • 815-***-**** • Shorewood, IL

SUMMARY

Detail-oriented marketing professional with 3+ years in marketing, print production, and advertising. Proven ability to achieve optimal satisfaction and efficient results for clients. Proficient in Microsoft Office Suite and quick to adapt to new processes. Strong communication skills with a track record of training co-workers. EXPERIENCE

Self Employed, Freelance Graphic Designer

Jan 2018 - Present

•Construct websites, logos, and business cards for clients, improving their online presence by 24%.

•Troubleshoot user-side errors, enhancing customer satisfaction rates by 30%. Terraboost Media LLC, Campaign Compliance Associate Apr 2019 - Mar 2024

•Generated data and analytics reports on advertising for clients, enhancing campaign effectiveness by 20%.

•Developed and implemented a multi-channel marketing campaign as a team, raising customer engagement by 20%.

•Trained co-workers on processing systems, reducing errors and increasing productivity by 15%.

•Processed 750+ customer records daily with 99% accuracy. University of St. Francis, Multimedia Lab Assistant and Manager Jan 2018 - Apr 2019

•Coordinated schedules and work duties with co-workers and professors, enhancing productivity by 20% through smooth operations and efficient collaboration.

•Conceptualized and executed design projects, increasing engagement by 30% by producing high-quality content that met academic and departmental standards.

•Implemented sign-in processes, improving resource management by 25% by ensuring proper monitoring of materials and equipment.

Joliet Park District, Party Host

Apr 2013 - Apr 2019

•Enhanced guest satisfaction by 55% through effective problem-solving and communication.

•Improved event success rate by over 50% and received an award for collaboration.

•Delivered continuous entertainment and great guest engagement by setting up party activities and entertainers. EDUCATION

University of St. Francis

Bachelor of Science • Web Application Development • 2014 - 2019 University of St. Francis

Master of Business Administration • Data Analytics • 2023 - 2024 SKILLS

Microsoft Word • Excel • Outlook • PowerPoint • Google Workspace • Adobe Creative Suite • Microsoft Power BI • Time Management • Leadership • Microsoft Office

HONORS & AWARDS

Best Party Vendor in Will County

Will County Chamber of Commerce •

Employee of the Month

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