Shay Wills Sanders
Waxahachie, TX *****
***********@****.***
Objective
I would like to maintain full-time employment to utilize my education, knowledge, training, and experience while helping others, and to help financially support myself and my family. I want to be a great asset and flourish within the company.
Key Qualifications
Administrative/Executive Assistant Duties, Attendance, Bookkeeping, Calendar Management, Clerical/Secretarial Duties Client Intake, Clinical Psychology, CMBHS knowledge, Collaborative Problem-Solving, Continuing Education, Counseling Psychology, Creative, Crisis Counseling, Crowd Control, Customer Service, Data Entry, Discipline, Documentation, Event Planning, Financial Software Google Drive, Google Documents, Google Mail, Google Suite, Implementation, Health Insurance, LCDC Intern License, Leadership, Marketing, Mental Health Care, Microsoft Office, MOU, Multiple Software Knowledge, Munis, NAS PPI Training, Opioid Overdose Prevention Training, Office Equipment Knowledgeable, Organizational Effectiveness, Patient Advocacy, Personable, Progress Notes, Psych Consult Software, Psychological Assessment, Public Speaking, Referrals, SAMMS Software, Self-motivated, Skilled Multi-tasker, Social Media, Substance Abuse Prevention, Team Building, Ten-Key, Tenacious Work Ethic, Treatment Planning
Education
Bachelor’s degree in psychology
University of North Texas at Dallas Aug 2014 – Dec 2015
Concentration in Substance Abuse, received certificate.
Graduated with a 3.7 GPA and Dean’s List
Cumulative hours 131
Volunteer Work at The Bridges Foundation
Associate’s degree in liberal arts of general studies
Navarro College Jan 2013 – May 2014
Work Experience
Administrative Assistant, MISD, Maypearl High School
December 2024 – present
JOB DESCRIPTION and RESPONSIBILITIES: Maintain and support the needs of the school counselor. Provide students with graduation requirements to get ready to graduate and get ready for the future beyond high school, whether it be to college, trade-school, or the military.
Administrative Assistant, WISD, Waxahachie High School
July 2019 – December 2024
JOB DESCRIPTION and RESPONSIBILITIES: Enter student discipline for Assistant Principals. Work closely with DAEP and enter student attendance. Work closely with ISS teacher. Prepare written correspondence forms, schedules, or reports. Assist students, teachers, and parents as needed. Receive incoming calls, take reliable messages, and route to appropriate staff. Schedule meetings and appointments and maintain a calendar for assistant principals and counselors. Maintain physical and computerized files, office supplies, mailing lists, student records, visitor logs, and office communication along with lost and found. Update handbooks, policy manuals, and other documents assigned. Demonstrates the ability to remain calm and withstand pressure. I’m flexible regarding changes in routine and adapt quickly to changing situations. Reliable and responsible attendance and punctuality. Demonstrates respect, is courteous to peers and visitors and assists fellow workers willingly. Avoid speaking ill of the district and district personnel.
Qualified Mental Health Professional/Community Case Manager, True Mental Health Services
October 2018 – July 2019
JOB DESCRIPTION and RESPONSIBILITIES: As a case manager, I used the ACT model to provide services to all the clients assigned to the team. Each client has multiple case managers working with them on a weekly rotation. Coordinate the transition from the hospital after discharge to the client’s home. Teach coping strategies and awareness of triggers for experienced symptoms. Teach coping strategies to address triggers. Educate about the benefits of taking medication(s). Assist and educate clients to complete doctor appointments. Assist and educate clients to fill prescriptions at pharmacies. Substance abuse education and assistance with rehabilitation. Teach interpersonal and social skills. Help secure safe housing. Teach budgeting and money management skills. Educate about community resources and how to access them. Assist clients to access resources for employment and education. Teach clients anything else they need for their recovery and success.
Marketing Representative, The Fort Worth Dating Company
March 2018–October 2018
JOB DESCRIPTION and RESPONSIBILITIES: Marketing and sales, cold calls to potential members.
Qualified Mental Health Professional/Licensed Chemical Dependency Counselor Intern, Metrocare Services
June 2017–March 2018
JOB DESCRIPTION and RESPONSIBILITIES: Facilitate psycheducational and recovery groups using a specific curriculum. Provide overall service coordination, referral, linkage, and advocacy to patients with varying needs. Perform duties in concert with other members of CSC team. Participate in CSC team meetings. Follow up assigned patients who missed a scheduled appointment and document attempts to contact the patient. Follow up with assigned patients within 24 hours on assigned patients who accessed emergency services. Report status and disposition to treatment team. Provide crisis intervention. Make home visits, initiate mental illness warrants as appropriate, work with police and other public servants, to address crises. On-call services. Assist with inpatient admissions and provide continuity of services throughout an in-patient stay. Participate actively in discharge planning. Perform other duties as assigned.
Qualified Mental Health Professional / Licensed Chemical Dependency Counselor Intern, CK Family Services
Feb 2017 - June 2017
JOB DESCRIPTION and REPSONSIBILITIES: Provide and exhibit engagement and implementation skills as identified by the Wraparound Care Coordinator. Report suspected child abuse/neglect immediately to the Abuse and Neglect Hotline and Director. Ensure compliance with all rules and regulations of DSHS including licensure rules and regulations and suspected fraudulent practices. Respond to on-call cell phone immediately. Attend all Team, Individual, and Training Meetings scheduled. Provide and exhibit Planning skills as identified by the Wraparound Care Coordinator. Document services provided with the understanding that all clinical notations are considered legal documents and can be used in a court of law. Provide and exhibit transition skills as identified by the Wraparound Care Coordinator. Always maintain client confidentiality and be familiar with all HIPPA laws and regulations. Maintain professional certification and/or licensure. Prepare and present all assigned cases for review by a supervisor, on a prescribed basis. Provide targeted case management services to families. Opens and processes mail/e-mail daily in a timely manner. Participate in Child and Family Team meetings. Provide transportation as required. Maintains compliance with all CK policies, procedures, and regulatory requirements, including all state and federal laws. Maintains confidentiality as required by government law and regulations.
Licensed Chemical Dependency Counselor Intern, MedMark Treatment Centers
June 2016 - Dec 2016
JOB DESCRIPTION AND RESPONSIBILITIES: As a counselor intern for MedMark Treatment Centers at our Ft. Worth location, my duties included counseling and providing skill sets for a caseload of fifty patients who suffer from opioid substance-use disorder. It was my duty to complete and document the required treatment plans, discharges, assessments, and progress notes during each individual session to track the progress of each patient. In addition to counseling, I was assigned a specific intake day to complete, introduce and explain Medicated Assisted Treatment to any new patients entering our outpatient program. Our facility accepts DSHS grants, Medicaid, MQMB, and private pay as methods of payment. I am proficient in our computer systems, SAMMS, CMBHS, and Excel. I am knowledgeable about the urinalysis process, take home procedures and daily medication. I am skillful at multitasking and file management recommended by the State of Texas Health and Human Services. I have completed all MedMark University required testing but continue to seek out additional education to provide to fellow staff. I am also skillful in MOU’s and create an open relationship with providers in our community to help better serve our patients.
Child Care, First Baptist Church of Midlothian
July 2012 - Jan 2016
JOB DESCRIPTION AND RESPONSIBILITIES: Working and caring for children from birth to adolescence while parents attend church events.
Receptionist, Technical Chemical Company
Feb 2011 - May 2011
JOB DESCRIPTION AND RESPONSIBILITIES: Open and distribute mail, trucker’s logs, and phones. Customer service, order and stock office supplies.
References
Jennifer Burkhalter-Foley
Waxahachie High School, Administrator
****************@****.***
Angie West
Waxahachie High School, AP and Counselors Clerk
******@****.***
Randall Buck
Waxahachie High School, Retired Administrator
********@*****.***
Kathy Rodrique
(personal reference)
(Can supply more if needed.)