Sales Manager Operations
Resume:
Katelyn Mathis
IT(Cybersecurity) Undergraduate - Warehouse and Management/Supervision experience.
Corpus Christi, TX 78401
***************@*****.***
Professional Summary
Production Lead
Automotive Parts Sales Manager
Logistics Operations Manager
Salem University - IT Cybersecurity (attending)
Certifications: JAVA/SQL, CompTIA A+
Warehouse Management Systems
Office 365: Word, Excel, PowerPoint, Outlook
Willing to relocate to: Dallas, TX - Fort Worth, TX Authorized to work in the US for any employer
Work Experience
Material Handler/Forklift Operator
Sabre Technologies LLC-Kennedale, TX
April 2025 to Present
Unloader
UPS-Haslet, TX
August 2023 to Present
Unload incoming trailers onto MHE
Production Line Lead
Nestlé Nespresso-Fort Worth, TX
May 2023 to August 2023
Oversee shift assignments for same day fulfillment, and monitor productivity. Batch incoming orders.
Monitor same day order status, troubleshooting any defects. Track flow per hour, pph, and processed volume hourly. Coach AA's on standard work processes.
Parts Sales Manager
AutoZone-Miamisburg, OH
November 2022 to April 2023
Resigned - moved back home to Texas
DIY Parts Sales Manager overseeing daily store operations. Oversee commercial sales in absence of Commercial Sales Manager. Tracking orders and scheduling deliveries for Commercial customers. Maintain stock and inventory.
Tracking store compliance in weekly sales goal metrics. Assist customers with all of their automotive inquiries. Perform vehicle diagnostics, offer sound advice when available. Battery, headlight, and wiper blade installations. Product knowledge completed - parts expert examinations in progress. Adhere to all company safety policies.
Material Package Handler
UPS-Fort Worth, TX
August 2022 to January 2023
Unload - assigned to unload during my first week training. Unloading incoming trailers as they arrive on site with an expected rate of 1350 uph or higher. Avg unload pph - 1580 Small Sort - this is a separate hub inside ups. Was relocated to this area after my initial 30 days of employment. Scanning all items coming down small sort belt and following the prompt to place them in the correct bin. Expected rate of 2500 uph, with an average rate of 4250. Order Picker
Target Distrbution Center-Midlothian, TX
March 2022 to April 2022
Trained and certified on order picker forklift, assigned to pull orders to prepare loads for dispatch. Unfortunately I had to leave this job due to difficulty making the commute combined with not being able to secure reliable childcare.
No longer an issue and I am ready to get back to work. Area Manager
AMZL Logistics-Fort Worth, TX
June 2021 to January 2022
Launched new site in September 2021 as part of the management team. Assigned to Cycle 1 sort shift managing up to 80 associates daily and 120 associates daily during high volume days, with 3 shift assistants and up to 40 associates directly reporting to me. Responsible for daily shift planning based on incoming volume and cost of labor. Implemented shift planning technique to reduce cost by increasing our flow per hour to match the associates capability for the first half of shift, inducting more volume than needed, then reducing our flow per hour after lunch and sending 5 or more associates home with VTO. Reducing cost of sort shift by 100+ hours bringing the station to #1 in the region in cost metrics daily. Presenting shift data on regional calls with senior leadership. Lead the region in several metrics daily including Safety, Retention, Scan Compliance, Stow WIP, and PPH. Conduct audits daily in safety and quality.
Difficult conversations with associates regarding productivity, attendance, and any behavioral issues as needed.
Identifying talent and developing associates for future promos. Operations Lead
AMAZON AMZL-Fort Worth, TX
September 2018 to June 2021
Operations lead at Amazon Delivery Station DDA3, primarily focused on dispatching up to 730 routes per day with over 100,000 units by supervising up to 90+ associates on safety, rate, and quality. Compliance reporting on several key metrics each day. Assigned to onboard peers coming into the supervisor role. Developed 3 tier 1 associates into level 3 positions. Scissor Lift Certified
First Aid/CPR
Overnight Cleaner
Planet Fitness-Cleburne, TX
December 2017 to July 2018
Detailed cleaning of gym and spa area nightly
Education
Information Security (Bachelor of Science)
Salem International University-West Virginia
November 2022 to Present
High School (Diploma)
Cleburne Team High School-Cleburne, TX
2000 to 2011
Skills
• SAP
• Profit & loss
• Computer literacy
• Order Picking
• Budgeting
• Supervising experience
• Construction
• Forecasting
• Logistics (4 years)
• Supply chain management
• Auto service management
• Restaurant Experience
• Workday
• Warehouse Supervisor Experience
• Team management
• Order fulfillment
• Cleaning
• Leadership (4 years)
• Warehouse Management
• Warehouse management system
• Strategic Planning
• Warehouse management
• Customer service
• Profit & Loss
• ERP systems
• Sales management
• Communication skills
• POS
• Forklift
• Microsoft Word
• Shift Management
• Warehouse experience
• Shift management
• Management (1 year)
• Leadership
• Computer Networking
• Serving Experience
• CPR (3 years)
• Computer skills
• Supply chain
• SAP Supply Chain Management
• Retail sales
• Team Management
Certifications and Licenses
Scissor Lift
Present
Forklift Certification
Food Handler Certificate
TABC
PIT Certification-Order Picker Forklift
CPR/AED
November 2021 to November 2023
CompTIA A+
Pallet Jack Certification
Additional Information
Proficiency in Microsoft Office - Word, Excel, PowerPoint, Outlook
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