Business Service

AnthonyPastor

Brisbane,CA*****

**************@*****.***

+1-415-***-****

WorkExperience

DataCollector

ResearchTriangleInstituteInternational-ResearchTrianglePark,NC June2024toPresent

•Travelingfrequentlytoselectedlocationstorecruitstudyparticipants

•Makingin-personcontactwithselectedrespondentstodiscussthestudy,answerquestions,andobtainparticipation

•Collectingconfidentialinformationandadministeringstandardizedquestionnaires BusinessSolutionsAdvisor

BankofAmerica-SanFrancisco,CA

January2022toPresent

Responsibleforbuildingstrongrelationshipswithsmallbusinessclients,workingtouncover,understand,andsolve theclient'sknownandunknownneeds.

Responsiblefordepositgrowthwithintheportfolio.

Identifyclientbalancesheldatotherfinancialinstitutionsandrecommendadditionaltreasurymanagementsolutions whenappropriatetohelptheclientgrowtheirbusiness,improveefficiency,orsimplifycomplextasks. CommunitySalesManager

RegusIWG(INTERNATIONALWORKPLACEGROUP)(SPACES)-SanFrancisco,CA January2021toDecember2022

Managingasharedworkspaceleasedbycompaniesandindividualsconsistingofprivateoffices,sharedofficesand sharedworkingareas.Givingtourstoprospectiveclients,customerservicetoexistingclients. FieldInterviewer

NielsenMediaResearch-SanFrancisco,CA

January2018toDecember2020

Contacting homes in regards to their invitation to join the Nielsen TV ratings panel.Initial contact consists of educating the home on what the TV ratings are and the importance of their participation.Presentation of Nielen devices,explanationofhowdevicecollectsdatafromTV,performinhomequestionnaire,completepaperwork. OutsideSales/ClaimsConsultant

IndependencePublicInsuranceAdjustersBayAreaCA-SanFranciscoBayArea,CA January2013toDecember2018

Directsellingtolossindependentclaimconsulting.(Residential/Commercial) Educatingprospectiveclientsontheadvantagesofindependentclaim Preparation.achievingsuccessusingcoldcallvisits,phonecalls,email. ServerUpscaleIzakaya

GintoIzakayaJaponaise-SanFrancisco,CA

January2015toDecember2017

ServingcustomersinthelargestJapaneseIzakayarestaurantinSanFrancisco FieldInterviewer

Westat-SanFrancisco,CA

January2013toDecember2014

(NationalHealthandAlcoholStudy)

Fieldinterviewersconductin-personinterviewswithselectedrespondents. AsrepresentativesoftheFederalGovernmentourjobistomeetresidents,collectinfoandsamples.Complete paperworkwithhome,ensurehouseholdofconfidentialityofallpersonalinfo. Server

Lori'sDiner-SanFrancisco,CA

January2010toDecember2013

inanextremelybusy50'sstyledinerlocatedinUnionSquareSanFrancisco.Maintainedassignedsectionaswellas assistingfellowservers,bussers,hostsandcashierstokeepasmoothandsteadyworkflowinthediningareaduring workshift.

OutsideSalesRepresentative

Scoutmob-SanFrancisco,CA

January2012toFebruary2013

Directsellingofmarketingandadvertisingservicestosmallbusinesses.Meetingownersandmanagersthroughset appointmentsandcoldcallvisits,educatingthemonthefeaturesandbenefitsofcuttingedgemarketingthroughthe online+mobilephoneplatform.Negotiatingtermsandfees,preparingproposals Owner/Partner

CaféReina-SanFrancisco,CA

March2010toDecember2012

OpenedcaféintheParkMercedareaofSanFrancisco.

Managedallprocesses(permits,construction,inspections)foropening.Asgeneralmanagerhired/trainedstaff, ensuredqualityproductsandservice.

OutsideSalesRepresentative

DashDeliveries-SanFrancisco,CA

January2010toDecember2012

MeetingwithrestaurantownersandeducatingthemonthebenefitsofprovidingdeliveryservicetoIncreasesalesor addDashDeliverytoinhousedelivery..

Negotiatingtermsandfees,preparingproposals,

OutsideSales/LicensedInsuranceClaimConsultant

GreenspanCompany-SanFrancisco,CA

January2004toDecember2008

Directsellingtothepublicofindependentclaimconsultingservice. Educatingprospectiveclientsontheadvantagesofindependentclaimpreparation.achievingsuccessusing face-to-facevisits,phonecalls,email.

BankingCenterManager

BankofAmerica-SanFrancisco,CA

January2002toDecember2004

Responsibleforleadingsalesandserviceactivitiesinthebankingcenter. Workingwithoperationsteamtoensuresalesandbankingcentercomplianceismetbyregularinspectionstoensure storeisfunctioningincompliance

MultiUnitRestaurantManager

Lori'sDiner-SanFrancisco,CA

January1997toDecember2002

ManagedoperationsfortwooffiveexistingrestaurantsinLori'sDinerchaininSanFrancisco.Balancingstaff performancewithextremecustomerservicefocus

Experiencedinalldutiesofmanagement.Hiring,training,inventory,purchasing. Education

BachelorsofScienceinBiology/PreMed

SillimanUniversity

1993to1997

Skills

•B2Bsales

•Customerservice

•Organizationalskills

•Communicationskills

•Research

•Technicalsales

•Sales

•Computerskills

•MicrosoftPowerpoint

•Salesmanagement

•MicrosoftOutlook

•Outsidesales

•Marketing

•Leadership

•Territorymanagement

•Serving

•B2B

•MicrosoftExcel

•Accountmanagement

•Directsales

•Analysisskills

•Computerliteracy

•CRMsoftware

•Enterprisesales

•Timemanagement

•Businessdevelopment

•MicrosoftOffice

•MicrosoftWord

•Salesforce

•Negotiation

•Coldcalling

•Humanresources

CertificationsandLicenses

Non-CDLClassC

CDL

Assessments

Outsidesales—Proficient

February2024

Understandingandrespondingappropriatelyinsalesscenarios,andperformingcommonsales calculations

Fullresults:Proficient

Salesskills—Proficient

March2021

Influencingandnegotiatingwithcustomers

Fullresults:Proficient

Administrativeassistant/receptionist—Proficient

April2022

Usingbasicschedulingandorganizationalskillsinanofficesetting Fullresults:Proficient

Outsidesales—Proficient

March2024

Understandingandrespondingappropriatelyinsalesscenarios,andperformingcommonsales calculations

Fullresults:Proficient

Teamwork:Interpersonalskills—Proficient

February2024

Respondingtochallengingteamsituationsatwork

Fullresults:Proficient

Customerservice—Proficient

April2022

Identifyingandresolvingcommoncustomerissues

Fullresults:Proficient

Customerfocus&orientation—Proficient

April2024

Respondingtocustomersituationswithsensitivity

Fullresults:Proficient

Customerfocus&orientation—Proficient

April2022

Respondingtocustomersituationswithsensitivity

Fullresults:Proficient

Learningagility—Proficient

April2024

Learningandapplyingnewinformation

Fullresults:Proficient

Workmotivation—Proficient

April2021

Levelofmotivationanddisciplineappliedtowardwork

Fullresults:Proficient

Customerservice—Proficient

March2021

Identifyingandresolvingcommoncustomerissues

Fullresults:Proficient

Foodservice:Customersituations—Proficient

April2024

Identifyingandaddressingcustomerneedsinafoodservicesetting Fullresults:Proficient

IndeedAssessmentsprovidesskillsteststhatarenotindicativeofalicenseorcertification,orcontinueddevelopment inanyprofessionalfield.

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