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Systems Analyst Quality Assurance

Location:
Hyderabad, Telangana, India
Posted:
September 09, 2025

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Resume:

Hyderabad, Telangana ****** 834******* *******.*******@*****.***

DAMODAR MANALA

PROFESIONAL SUMMARY

Quality Assurance (QA) and Business Systems Analyst (BSA) Lead with 18 +years of experience in delivering high quality software solutions, driving process optimization, and fostering seamless collaborations across cross-functional teams. Proven expertise in test strategy design, system integration, defect management, and data migration across agile, waterfall, and hybrid methodologies, Adept at leading reams to achieve compliance, ensuring end-to end quality and delivering results aligned with business objectives. Skilled in GCP, AWS, ETL tools, and Bi report validations. Conducting detailed requirement analysis, fostering stakeholder collaboration, and mitigating risk to ensure business needs align seamlessly with technical implementations. WORK EXPERIENCE

Carelon Global Solutions India LLP

2020 – present

Role: - Business Analysis Lead, QA Lead, People Manager

Leading business analysis for claims processing, focusing on optimizing workflows and integrating advance d solutions for efficiency.

Led QA Efforts for provider systems, ensuring robust testing strategies and seamless defect managements. Spearheaded automation initiatives reducing test cycles times by 25%.

Responsible for people manager activities for about a team of fifteen resources.

Enhanced stakeholder engagement by delivering actionable insights and measurable outcomes, achieving a 98% client satisfaction rate. IBM Pvt Ltd (USA)

2014 to 2020

Role: -Test Manager, People Manager, QA Lead

Directed end-to-end testing effort for enterprise applications, ensuring alignment with business goals.

Managed teams across multiple geographies, enhancing productivity and delivery timelines.

Designed and implemented test strategies for critical data migration, BI Reporting and API Migration projects.

Provided estimations to the clients and getting it approval from the stake holders.

Championed continues process improvements by introducing innovative test methodologies, reducing producing issues by 30%.

Collaborated with senior leadership to align testing frameworks with organizational goals, resulting in seamless product rollouts.

Played a pivotal role in transitioning legacy systems to Morden platforms, ensuring minimal downtime and seamless integration.

IBM Pvt Ltd (INDIA)

2010 to 2014

Role: -Sr QA Engineer & QA Lead

Designed and executed comprehensive test case for high-profile projects and reducing production issues by 30%.

Lead defect tracking and functional testing efforts, ensuring 100% defect resolutions within SLA’s.

Initiated the development of reusable testing scripts, reducing project turnaround time by 20%.

Mentored junior QA engineers, forecasting skills development, and contributing to a 15% improvement in team productivity.

Hyderabad, Telangana 500089 834******* *******.*******@*****.*** Sopra Steria India Limited

2006 to 2010

Conducted manual and Data Warehouse testing, focusing on BI reports validation and integrity.

Collaborated with development teams to resolve complex issues, enhancing system reliability.

Developed detailed testing documentation, improving knowledge sharing and onboarding efficiency.

Actively contributed to the optimization of testing tools, achieving at 10% cost reduction in testing process.

SKILLS

Technical Skills

Evaluate Test Plan, Test strategy & design Manual & Automation testing.

ETL Tools Expertise Big Data Integration & Data Migration projects

Expertise in Informatica, GCP, AWS Database & Data Warehouse

BI Reports Validation Data Modeling & Expertise in writing complex SQL’s.

Expertise in API testing and debugging.

Analytical Skills

Data Analysis & Interpretation Requirement Elicitation

Error Handling & Debugging Market Awareness

Leadership & Project Management

Stakeholder Management Strategic Thinking

Agile & Scrum expertise Project Management skills EDUCATION

Master of Computer Application from Sikkim Manipal University, India

B. Com Computers from Sri Krishna Devaraya University India. AWARDS & CERTIFICATION

ISEB & ISTQB foundation Certificate in Software Testing.

AHM 250 Certification

Received Eminence & Excellence Award from IBM



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