Project Manager Six Sigma

ROMONA DURISSEAU, MBA, M.S.

Baton Rouge, LA ***** 225-***-**** ******@*****.***

LinkedIn: https://www.linkedin.com/in/mona-durisseau-79b871227

PROFESSIONAL SUMMARY

Results-driven Project Manager with over 20 years of experience in healthcare operations, strategic planning, and process improvement. Holds Lean Six Sigma Black Belt and Green Belt certifications with a proven record of delivering measurable efficiency gains, cost reductions, and quality improvements. Skilled in leading cross-functional teams, driving change initiatives, and managing projects from concept to completion in high-paced environments.

CORE COMPETENCIES

Lean Six Sigma Process Improvement (Black & Green Belt)

Strategic Project Planning & Execution

Healthcare Operations & Practice Management

Data Analysis & Performance Metrics

Risk Management & Compliance

Stakeholder Communication & Reporting

Workflow Optimization & Change Management

Budgeting & Resource Allocation

EclinicalWorks EMR, Tableau, EnterpriseNow, Siebel

SELECTED PROJECTS

Physicians Care Center – Baton Rouge, LA

Chief Operating Officer & Project Manager

Medicaid Operational Integration Project – Designed and implemented workflows to ensure compliance with Medicaid primary insurance acceptance policies, reducing claim rejections by 40% in six months.

EHR Optimization & Reporting Project – Led an initiative to restructure EclinicalWorks reporting dashboards to generate payer-specific revenue reports, improving financial forecasting accuracy by 25%.

Hospital/Partnership Proposal – Developed branded proposal and presentation templates for strategic partnership discussions, positioning the clinic for acquisition and service expansion opportunities.

Optum – Remote / Baton Rouge, LA

Project Manager

Healthcare Process Standardization Project – Applied Lean Six Sigma DMAIC methodology to streamline claims processing, cutting average turnaround time from 14 days to 9 days.

Remote Workforce Implementation – Directed the transition of project teams to a remote work model, ensuring continuity with zero downtime and implementing virtual collaboration protocols.

Independent Projects

Grandmothers Raising Grandchildren Educational Coloring Book – Managed concept-to-publication process for a 500-sheet educational resource, integrating culturally relevant content and learning activities.

Brylie the Creole Girl in Opelousas Series – Created and managed the full production cycle for a 50-chapter illustrated children’s book series, including story development, cultural research, illustrator coordination, and KDP publishing.

CERTIFICATIONS

Lean Six Sigma Black Belt – Council for Six Sigma Certification (cLKEryOR1w)

Lean Six Sigma Green Belt – Council for Six Sigma Certification (zLjJHEvhgX)

Project Management Professional (PMP) – In Progress

EDUCATION

Master of Business Administration (MBA) – [University Name]

Master’s in Project Management – [University Name]

PROFESSIONAL AFFILIATIONS

Project Management Institute (PMI)

Lean Six Sigma Professionals Network

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