Solutions Architect Support Specialist

Manoj C

Phone: 904-***-**** Email: **********@*****.*** Location: Chennai, India

LinkedIn: www.linkedin.com/in/manoj-c-7a42b727

AWS Certified Solutions Architect with 3.7 years of experience architecting, optimizing, and securing cloud environments. Expert in implementing scalable serverless architectures, cost optimization (savings up to 40%), enterprise DevOps pipelines, and advanced AWS security tools. Recognized for cross-team collaboration, technical leadership, and delivery of secure, highly available solutions in high-growth organizations. Core Competencies:

● AWS Services: EC2, S3, RDS, Aurora, VPC, IAM, Lambda, SQS, SNS, CloudWatch, API Gateway, DynamoDB, DocumentDB, Cognito, Route 53, KMS.

● Automation: Jenkins, Github Actions, Python, YAML, Groovy, CI/CD, Infrastructure as Code.

● Security: Zero Trust, CloudflareD Tunnel, Snyk, Invicti, SonarQube, Wiz, SSL/TLS remediation.

● Monitoring: New Relic, Datadog, OneUptime.

● Project Management: JIRA, ServiceNow, Confluence.

● Systems: Linux, Windows.

● Cost Optimization, Cloud Migration, Disaster Recovery, Team Collaboration. Certifications:

● AWS Certified Solutions Architect — Associate, Amazon Web Services.

● AWS Concepts, Udemy.

● Python Programming, Coursera.

Professional Experience:

DevOps-Application & Security Support Specialist, TaskUs India Pvt Ltd May 2024 – Present, Chennai, India

● Developed and deployed serverless, multi-tier AWS architectures, scaling across multiple platforms to enhance efficiency and flexibility.

● Achieved AWS cost savings: 40% (Development), 30% (QA), 40% (UAT), and 15% (Production) through proactive optimization strategies.

● Created Jenkins-driven CI/CD pipelines, reducing deployment time by 50% and integrating security stages against vulnerabilities.

● Implemented Cloudflare Zero Trust and CloudflareD Tunnels, boosting security posture and application resilience.

● Remediated infrastructure and web server issues, addressing SSL/TLS, cipher suite, and vulnerability patching.

● Received Core Value Best Performer Award and multiple core value nominations within the first six months.

AWS Cloud Architect, JSLCOSMOS Software Pvt Ltd

August 2023 – May 2024, Chennai, India

● Designed and delivered scalable, highly available AWS cloud architectures (EC2, Lambda, S3, VPC, RDS), enabling 99.99% uptime for clients.

● Spearheaded on-premise-to-cloud migrations, improving performance by 50% and enforcing robust disaster recovery.

● Advised clients on cost-effective, compliant AWS deployments, customizing security and automation stacks.

● Assisted the development team with ad-hoc troubleshooting, resolving critical issues impacting development timelines.

● Architectured and deployed serverless solutions using AWS Lambda and API Gateway to enhance scalability and reduce operational overhead. DevOps Engineer, Techfosys Software Solutions Pvt Ltd June 2022 – August 2023, Chennai, India

● Resolved hundreds of cloud infrastructure and database support cases with immediate response and minimal downtime.

● Enhanced customer architectures for security and cost efficiency—reduced annual IT spend across client portfolios.

● Supported high availability and scalability strategies for diverse institutional cloud environments.

● Increased customer satisfaction by resolving their issues immediately relating to database connectivity, backup - restore methods and better security enhancement techniques. Projects

● Corporate Application (TaskUs): Built full-stack cloud solution, automated CI/CD, zero-downtime deployments.

● Taskverse.com (TaskUs): Implemented secure, scalable serverless architecture using Lambda and API Gateway.

● Myproject.ai (JSL Cosmos): Delivered data-driven analytics on AWS for enterprise clients.

● Jetblueairline (Techfosys): Automated cloud migration and performance upgrades for aviation sector. Awards

● Core Value Best Performer Award, TaskUs.

● Multiple Core Value Nominations.

Education

● Bachelor of Engineer - Mechatronics Engineer.

Technical Skills

● AWS CLI, Github and Github Actions, Jenkins, Cloud Migration, Terraform, Docker, Git, Security audits, Cost optimization, Linux administration, No code Apps - Appsmith/Strapi(cms)/Weblate.

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